Community Workshop '93 June 6-11,1993

Simon Fraser University Burnaby, B.C. Canada

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7:30 A.M.

Workshop-At-A-Glance Saturday 5th

Sunday 6th

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Wednesday 9th Thursday 10th

Tuesday 8th

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9:00 A.M. 9:30 A.M.

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Travel to Harbour Centre

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Accommodations Check-in (until midnight).

5:00 P.M. 5:30 P.M. 6:00 P.M. 6:30 P.M.

Wine & Cheese! Reception

Banquet

3 June

Friday 11th

Simon Fraser University Burnaby Mountain Campus Orient Express Cafeteria Diamond University Club Mall Cafeteria Townhouses

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Monday June 7

13:00 Edition

I of course forgot the workshop traditiion of late papers (and in fact am guilty of this myself). Several new papers added, changes noted by change bars. Special things on Monday night !!!! Machine room, Student lab and CS lab tours

Monday 6:30 PM

BOF Monday 7:30 PM (in residences) : Security The agenda is secret, and all attendees will be lobotmized on exit to maintain security (which means that while this has been suggested as a session there have been no papers or input on the subject). Received Paper: Student Information Services Putting RPI admin online for the students Jon Finke (RPI) (I'm sure we can have a long discussion on the likely security problems of giving students access to an admin machine). 3 Networking and Data communications 1 Community Issues Starting Session 1-1 : Sunday 10 AM til Noon Welcome Papers from this workshop to be put up for anon ftp? Site reports Session 1-2 : Sunday 3:00 til 4:30 Program Program, whos got the program, where the program for the rest of the week gets worked out ... (After Bill has put us all in a good mood . . . ) . If we exhaust this topic we can either evesdrop on the management session, drink beer until the wine and cheese, or run the Steve Burling memorial "which site is the most screwed up" contest while management is otherwise occupied. Of course there will be a spirited round of session recorder arm twisting and session chair press ganging occurring as well ... Session 1-3 : Monday 8:30 til 10:00 Management issues, eg mission statements, quality matters generally, misuse and ethical matters etc. Received paper: A Computing Service Mission Statement John Lindley (Durham)

The shiny New Ethical use statement recently approved at SFU can be distributed as well (largly cribbed from the UM version I understand) Received Paper: Student Information Services Putting RPI admin online for the students Jon Finke (RPI) (moved here for discussion of management issues surrounding the release of admin information, also to security for the security issues of releasing admin information). Session 1-4 : Friday 10:30 til noon Workshop next year? Did the "no particular program" program in fact produce a useful workshop, or is the workshop dying? Fairwell Session 1-5 : Sunday 3:00 til 4:30 Directors meeting? Where the directors that are here get together and complain about the ungrateful louts that work for them and the state of the budget? (I picked this time, since it is the session before the wine and cheese, and has the most chance of having as many directors and management types as are going to be here at most any time.) 2 Distributed Computing Session 2-1 : Tuesday 10:30 til Noon On the desktop: pc/mac/unix connectivity solutions. pc/ Mac Unixes supporting Macs, PCs, and Unix workstations on the desktop Central Backup for local disks Starting to be done over the network to the NetFrame for departmental Novell servers. No Unix backup over the backbone (nor NFS mounts) @ sfu Central administration of "Private" workstations. Received Paper: Simon System Management hostmaster and beyond Jon Finke (RPI) Received paper: Watching Over A Distributed Set of Workstations Stratagies and tricks Barry Leibson (RPI) Additional topic I finally remembered: Unix Desktops (interest from both RPI and Durham) Session 2-2 : Thursday 8:30 til 10:00

Infrastructure: Novell support: 20+ Novell servers on campus. NetFrame in the machine room provides remote backup and accounted departmental print services @ sfu Received paper: Campus-wide distributed printing at Simon Fraser University Larrie Carr, Bill Kloubek, David Stratton (SFU) Received Paper: PC clusters at Newcastle Clive Gerrard, Patrick Myers and Dave Sedgewick (Newcastle) Instructional lab support (Computing Center owned and department owned) Distributed Computing Support Group (DCSG), part time students with 2 staff to manage them @sfu. Received paper:

Tricks Of The Trade How two active staff keep 400 machines alive David Stratton

(SFU)

Received Paper: Providing CD ROM Services on Novell Clive Bowery and Dave Thornton (DUR)

ion: 2-3 : Monday 10:30 til 12:00 Archiving Received Paper "Which Archive System ?". Quentin Campbell, David Surtees (Newcastle) and Mike Ellison (Durham) Committed paper title undecided (Unix tape drive performance numbers. (this will probably be late!) Peter Van Epp (SFU) Received paper

"1/2 Inch Magnetic tape support at Newcastle

Ron Pringle (Newcastle) Tape support for both users and for backup purposes. 8mm tape (yuk!) with stackers @sfu (TZ85s here we come?) 3420 and 3480 data to/from Unix provided by the Admin VAX and ftp @sfu, backup on a combination of 8mm, and 150 Meg carts. Controlled access 8mm tape drive and workstation for faculty and staff use being implemented @sfu. Desirable paper: the Unix tape project from UBC status (Alan didn't hold out much hope the last time I pushed ...)

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We will obviously have to drag it out of Alan in person ...

Session 2-4 : Thursday 10:30 til 12:00 System management Committed paper: title unknown (The adaption of Simon to SFU) Richard Chycoski (SFU) Rob Urquhart (SFU) Received Paper: Simon Postmaster a user interface for mail aliases and mailing lists Jon Finke (RPI) Received Paper: Simon and Oracle Strengths and weakness in using Oracle Jon Finke (RPI) Received Paper: "User Administration at Durham and Newcastle An Overview of the DUND Database" Mary Hood (Durham) Added topic "chargeback, coming soon to a campus near you" Session 2-5: Tuesday 8:30 til 10:00 Online Information integrating with the rest of the internet gopher, archie, wais, etc. Presentation: Gopher an overview Joe Sparrow (UVIC) Received paper: The Durham Information Service Gopher comes to Durham Roger Gawley (Durham) Meeting 2-6 : Starting at 10 AM (or 10:15 or 10:30 for coffee?) Tuesday noon

til

Gopher for Gopher administrators, the 3 BC Universities are going to talk about a joint Gopher, but other interested parties are welcome to join in. Session 2-7 Starting at 8:30 AM Tuesday til 10:00 AM Campus file systems 3 Networking and Data communications

Session 3-1: Thursday 1:30 til 2:30 (after speaker from MPR?) Futures Received paper: Looking over the network horizon: Assessing future networking technologies Eric Koloytluk (SFU) Premise wiring, standards, UTP or STP, wiring systems remain with STP, move to AMP ACO system for new wiring and renovations @sfu. Committed paper: (title unknown, but about campus wiring) Craig Buick (SFU) Networking from home. around 50 modems (in the machine room) overloads the phone system @sfu Received paper: Networking Macintoshes over ISDN Using ISDN phone lines for Appletalk and IP networking Mike Alexander (UM) Session 3.2 Thursday 3:00 PM til 4:30 PM Continuation of the last session on networking / premise wiring Network management. Received paper: Network Management at the University of Alberta Bob Engley (UQV)

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4 End-User Services in a Hetrogeneous Environment Session 4-1 : Monday 2:30 Pm til 4 PM ? (continue in the bar to all hours?) Mail - the *Whole* email service to the University Elm, Eudora (Mac), NuPop (PC) Charon (Novell) (? Banyon Vines) SFU The Email taskforce report from UBC (a printable copy will be availible here) The newsletter article from UM (a printable copy will be availible here) Received Document: E-mail migration plans at UM Mike Alexander (UM) (this is really in Appendix 1 Received Paper: E-Mail at SFU Frances Atkinson (SFU) Received paper

"Selecting a Mail User Agent:

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Criteria and Methodology" Jim Ault (RPI) Received paper

"E-mail Policy at the University of Edinburgh

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Brian Gilmore (Edinburgh) Committed paper "Report from E-mail Task Force" D J Sedgwick, Q G Campbell (Newcastle), Roger Gawley, and T D Lee (Durham). Received paper

X.500 Directory Service at the Universtity of Michigan Tim Howes (UM)

Session 4-2:

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Monday 10:30 til 12:00

Supporting Academic Use of Multi-media (technological & social aspects) Who is using what kind of special hardware devices? Who is using what tools for developing multi-media materials on what platforms? What is the learning curve for these tools? Is anyone providing training or consulting support on either the basics of using multi-media development tools or how to develop *effective* multi-media materials? (The latter topic is another ripe one for an invited speaker.) Committed paper title unknown (on the use of Multimedia in a university setting (over-hyped) and some issues about the way faculty and researchers view computers and the role of Computing Services in a distributed computing environment...) Unfortunatly Ken has been unsuccessful in attempts to transfer the paper to us, and has now given up trying (he is leaving town). A copy of a FOCUS article on the network where he is in Japan may be substititued.

Ken Urquhart (SFU at large from Japan ...)

Received paper: Multimedia Design Issues: the User Interface Tim Guay

(SFU)

Session 4-3 : Thursday 3:00 PM til 4:30 PM graphical interfaces to local and global (internet) information e.g., answer garden, info explorer, xmosaic, etc. (demos would be very nice here) Committed Demo

AnswerGarden as used at RPI Xmosaic

Alyce Brady (RPI)

Gordon Shephard (SFU) pros and cons of hierarchical (e.g. AG) vs. query-driven (e.g. SQL) information database interfaces — Which is better for which kinds of information? Can the two be integrated? How? (This is a real research area, so an invited speaker might be interesting.) online help / trouble reporting systems Committed paper (title unknown, but on RPI's use of Answer Garden) Alyce Brady (RPI) Received paper: The OLC Pilot at SFU - and why it died Peter Van Epp (SFU) Session 4-4: Thursday 8:30 til 10:00 courses and documents being offered at other sites. HowTos @sfu. RPI will bring along copies of theirs, other sites? an update on the small group surveys UMich was conducting last year? Student purchases of PCs 5 MTS Future And Migration Plans/ Migration Experiences Session 5-1 : Monday 8:30 til 10:00 no MTS@sfu any more ... However a paper on what we did wrong is promised ... (but probably not by tomorrow ...) Looking back what did the organization lose by migrating away from a mainframe? what did the organization gain by moving to something else? what did we do wrong, what would we do different if we had it to do again? what are the strengths and limits of the new systems? what is the cost benefit relative to central systems? what has been the impact on staff — both staff levels, and staff responsibilities? Migration plans / Migration experiences (the UK sites?) Received paper: From time-sharing to distribution? The NUMAC experience

John Lindley (Durham) and Elizabeth

Barraclough

Received paper: Conferencing Migration at UM Neda Gholizadeh, Zoe Gurevich (UM) Committed Demo Parti, (the replacement conferencing system at SFU) Gordon Shephard (SFU) Session 5-2 : Friday 8:30 til 10:00 RPI work in progress on MTS. Received paper: Spooled Plotting In a Network Environment An experiment Mike Douglas, Don Faatz (RPI) Received paper: IP-Based Servers In MTS Mike Alexander (UM) Received paper: LPD-Outbound Printing from MTS at UM final status report Don Boettner (UM) Received paper: A Note On Simulating a 370 The MTS RUN command on your Mac Don Boettner (UM) Received paper: File system changes in MTS reducing VM usage Mike Douglas (RPI)

^ Workshop >93 S e s s i o n S c h e d u ] ^ ^ 8:30 A.M.

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9:00 A.M. 9:30 A.M.

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5-2: MTS migration 2-2: Irrfrastructure: 1-3: Management issues: 2-5: Online information: experiences; MTS student labs, Novell Gopher, etc. mission stmts, ethics work in progress 4-4: User training & docs; 5-1: PARTI demo, conf- 2-7: Campus filesystems: student computer AFS, NFS, etc. erencing solutions purchases

10:00 A.M. BO

1-1: Opening session: welcome; site 10:30 A.M. reports, etc. 11:00 A.M.

£ 11:30 A.M.

1-4: Closing session: 2-1: On the desktop: PCs, 2-4: System management; 2-3: Archiving; tape workshop next year? chargeback/cost Macs, workstations support recovery 4-2: Supporting academic 2-6: Gopher administrators meeting use of multimedia

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Beyond Client-Server: The Electronic Library, Evolution or Revolution?, Lynn Copeland (SFU) & Brian Owen (UBC) Bill Bysinger (Dynamis Magic Graphics Lab, Corp.) Peter Cahoon (UBC)

ATM Networking Technology, Terrence Holm (MPRTeltech) 3-1: Networking futures

4-3: On-line help: OLC, Computer Animation, Answer Garden 4-1: Mail: the *whole* e1-5: Directors meeting Markus Tessmann (Elecdemo, GUIs mail service to the 1-2: Program planning 3-2: Networking: current university; X.500 & | tronic Arts Canada) session (for the rest solutions, network directory services of us) management Computers in Choreography, Thecla Schiphorst (SFU)

Tours, scheduled BOFs, and slots for possible BOFs Monday

6:30 p.m. SFU student labs tour SFU machine room tour SFU Computing Science tour 7:30 p.m. Security BOF (shhh!)

Thursday

10:30 a.m. possible BOF slot 1:00 p.m. possible BOF slot

Friday

8:30 a.m. possible BOF slot

LIST OF ATTENDEES BY SITE Community Workshop '93 University of Edinburgh, Edinburgh UK Brian Gilmore ([email protected])

MPR Teltech, Burnaby BC Gord Urquhart ([email protected])

Rensselaer Polytechnic Institute, Troy NY (RPI) James Ault ([email protected]) Alyce Brady ([email protected]) Don Faatz ([email protected])

Jon Finke ([email protected]) Barry Leibson ([email protected])

Simon Fraser University, Burnaby BC (SFU) Frances Atkinson ([email protected]) Bill Baines ([email protected]) Craig Buick ([email protected]) Richard Chycoski ([email protected]) Doug Davey ([email protected]) Ray Davison ([email protected]) Joyce Devlin ([email protected]) Tim Devlin ([email protected]) Tim Guay ([email protected]) Peter Howard ([email protected])

Worth Johnson ([email protected]) Eric Kolotyluk ([email protected]) Ian Reddy ([email protected]) Wolfgang Richter ([email protected]) Ellen Sangster ([email protected]) Margaret Sharon ([email protected]) David Stratton ([email protected]) Lionel Tolan ([email protected]) Rob Urquhart ([email protected]) Peter Van Epp ([email protected])

University of Alberta, Edmonton Alberta (UQV) Steve Holstead ([email protected]) Balbir Teja ([email protected]) Chris Thierman ([email protected]) Bob Zeitz ([email protected]) University of Durham, Durham UK (DUR) Barry Cornelius ([email protected]) John Lindley ([email protected])

Community Workshop '93 (updated Friday, June 11,1993 9:10 AM)

List of Attendees by Site — 1

University of Michigan, Ann Arbor MI (UM) Mike Alexander ([email protected]) Don Boettner ([email protected]) Zoe Gurevich ([email protected]) Neda Gholizadeh ([email protected]) Chitra Ramanujan ([email protected])

University of Newcastle, Newcastle UK (NCL) Quentin Campbell ([email protected]) Brian Jones ([email protected]) Terry Ratcliffe ([email protected]) David Surtees ([email protected])

University of Victoria, Victoria BC (UVic) Joe Sparrow ([email protected])

University of British Columbia, Vancouver BC (UBC) Alan Ballard ([email protected]) Carol Bird* ([email protected]) Dave Brent ([email protected]) Carlin Chao ([email protected]) Paul Hilchey ([email protected]) John Hogg* ([email protected]) Jack Leigh* ([email protected]) Paul Zablosky ([email protected])

Jonn Martell ([email protected]) Dennis O'Reilly* ([email protected]) Peter Phillips ([email protected]) Ralph Sayle ([email protected]) Glenn Skene ([email protected]) Doug Wade* ([email protected]) Paul Whaley ([email protected]) George Lindholm ([email protected])

Wayne State University, Detroit MI (WSU) Tom Stevenson ([email protected])

(* part-time attendee) 2 — List of Attendees by Site

Community Workshop '93 (updated Friday, June 11,1993 9:10 AM)

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Community Workshop '93 June 6-11,1993 Simon Fraser University

A bit about us. Mike Alexander (U of Michigan) I've been around the MTS Community since it began and have worked onmanylhingsovertheyears, mostly in the low-level system area. Currently my two main areas of interest are the MTS Message System and Mac networking. In the latter area I've been working on getting Macs to network over ISDN phone lines. My outside interests are fairly eclectic, including travel, music, and theater. Frances Atkinson (SFU) I've been employed by SFU for forty-five wonderful years in workstation support. Before I came to SFU I was a bellydancer with the Easy Listening Philharmonic Orchestra. In my spare time I like to do creative bicycling and consume the five major food groups. James Ault (RPI) I have been working at RPI since 1987, dealing primarily with electronic mail (first dedicated postmasterperson). I started as an MTS systems programmer and moved into the Unix workstation group in 1990. I've worked on IBM RS6000s, Mail and Usenet systems, and vendor applications like Frame, Codecenter, SAS, etc. BUI Baines (SFU) IworkatSFUasI'm-not-sure-whatbut-it-keeps-me-busy. In these chaotic times I try to remain optimistic. Community Workshop '93

My claim to fame is that I'm a survivor of one of Craig's cruises. I haven't got a boat but one of my dogs is bigger than Lionel's boat Alan BaUard (UBC) I didn't send my biography for this column as I've been hiding at Steve Burling's place in Ann Arbor to avoid having to write workshop papers.

work interests are many and varied. Other interests are walking, cycling and Emma. I have the distinction of having a bench named after me at Fogg 'n' Sudds.

Craig Buick (SFU) I'm supervisor of SFU's high speed SFULAN & low speed networks with approximately 2500 connections (the network, notme!) and links to BCnet, CAnet& Internet I have a Don Boettner (U of Michigan) keen interest in off-shore cruising I'm still maintaining RM (and some with charter experience in Mexico, MTS) stuff and busy working at Caribbean, Pacific Northwest Halearning unix and macintosh pro- waii and the Mediterranean. Natugramming and use. I will be working rally, my boat is the biggest! half on some (unknown at this writing) FCE project during the next Quentin Campbell fiscal year. (FCE is Future Comput(U of Newcastle) ingEnvironment,alsoknowntosorne I am a System Programmer by day of our users as BNCE (Brave New (HASP, MTS & now Unix) and an ComputingEnvironment)and to oth- Academic Warden by night! I live ers as GKW (God Knows What)). with my family in the University Hall of Residence of which I am Alyce Brady (RPI) Warden. It is important to get time I teach short courses on UNIX and away from the University and my various applications we have run- main outside interests are in sport, as ning on Unix workstations. I've a Rugby Union referee, and in Amabeen working to make user services teur Radio. documents and answers to frequently-asked consulting questions Carlin Chao (UBC) available on-line. In my spare time, I'm the ORACLE DATA BASE I'm aPhD studentin Computer Sci- Adrr__iisfratorAJserSupportSpecialence, interested in object-oriented istfortheComputer Science Departlanguages and software design ment at UBC My responsibilities are Adrrrinistration/Software develDave Brent (UBC) opment on ORACLE, Login/acI'm a Unix systems programmer / counts administration, system sysadmin (took sometimeoff to be backup, user support, and some sysan MTS systems programmer). My temsupport My outsideinterestsare A Bit About Us—1

cooking, sewing, gardening, andhiking. My obsessions are good food and sweet smelling flowers. Richard Chycoski (SFU) I've spent the last two years neckdeep in Unix user accounting & systemmaintenance. NowI'mabout to take the plunge and become the department's Workstation Consultant I'm also rapidly becoming a home-automation fieak. My claim tofameisthatlgotmyfirsttelephone exchange when I was three.

above) and I golf and cook together and are still on speaking terms!

inasessiononWindows-basedemail systems.

Garvin Eddy (U of Absentia) I've been working at UM for sixty years in lower middle management Prior to this I was a window washer at the Empire State Building. When I'm not working I liketospend time adding to my pen collection and constructing cement furniture.

TimGuay(SFU) I hold ajoint appointment as Technical Coordinator for both the Dept of Communication and School of Resource Management I'm responsible for managing the technical resources (computer, video, and audio) in both departments. My interests include multimedia, integrating diverse platforms with a Novell network, and LAN administration.

DonFaatz(RPI) I've been working at RPI for two weeks invapourware maintenance. Prior to this I was a symphony Zoe Gurevich Barry Cornelius conductoratasmallleft-wingpub(U of Michigan) (U of Durham) At work, I'm mainly interested in lishing co-operative. When I'm According to Steve Burling I am: Unix: shells, editors, mailers, differ- not working I like to spend time "Pushy former resident of former ences between flavours, windowing reading underwater and calculat- Soviet Union. Thinks she's better at intimidating people than Barbara systems. At play, it's mostly more ing large prime numbers. Murphy. Likes to badger Steve computing: thinking about when to Jon Finke (RPI) Burling...:-):-):-) buy a state-of-the-art PC, Modula-2, A reformed MTS Network Systems TopSpeed Modula-2, Modula-2 programmer, I now work at using a Paul Hilchey (UBC) standardization. My current head- relational db to manage an everAs a member of the workstation ache is: Is there beer in Canada? I've increasing amount of Unix system services group, I spend most of my beentothe USA, and... administration taskareas. Ialso work time managing Unix systems for with printing support. On the variousdepartmentsandresearchers Doug Davey (SFU) noncomputer side, I enjoy wood- throughout the campus. I'm a Campus Network Consultant with Computing Services. I have working, especially withheavy duty Steve Holstead (U of Alberta) two small sons at home so I can't powertoolsand home renovations For 8 years I was an MVS system keepatrainofthoughtlongerthan— (likeinstallingadditionalpowerpan- programmer, for 4 years a VM sysels...). I am also a certifiable hockey what was I saying? tem programmer, now 8 months in nut especially ECAC/NCAA... Unix & moving. Ray Davison (SFU) Neda Gholizadeh I've been making extensive SFU Peter Howard (SFU) (U of Michigan) modstoEudorafor the last couple of With the demise of the mainframes years. If I don'tmake it to work by 6 I do MTS email support, and I'm most of mytimenow is spent with p.m, I've probably fallen off my working on rwrtingCbrrfertoUNIX Unix backups/restores and netware along with Zoe Gurevich. bike again. support Some of my interests outside of work include photography, Brian Gilmore (Edinburgh) Joyce Devlin (SFU) cycling, travelling, & woodworkI am deputy director of Edinburgh I'm the Editor of Academic Computing Services publications (ie. UruwersityCbmputingandlrrforma- ing. My wife is typing this column, ACS Info Brochure, Tutorial Bro- tion Technology Services. One of so I don't have much control over chure, Focus, etc.) and coordina- my specific remits is to advise on what will appear in print about me! tor for ACS Credit Free tutorials. future technologies andlamparticuWorth Johnson (SFU) larly interested in furthering the inteI am Director of Operations and Tim Devlin (SFU) gration of our Novell based PC and Technical Support I live in the I'm Computing Services' entrepreMac networks with the Unix based neur-in-residence. My wife (see networks. I would be very interested retirement capital of B.C. and my

2 — A Bit About Us

Community Workshop '93

boat is twice as long as Lionel's. Brian Jones (U of Newcastle) I'm a quiet-living, cat-loving, pipesmoking, Welsh, Assistant Director (User Services). I'm a non-participating sport and motorsport enthusiast

(Hosted two workshops). I have a wide range of interests including walking, sailing, amateur theatre, and music. My wife Beryl will be accompanying metothe Workshop.

John MarteU (UBC) I'm newtothe workshop. I work as a micro Network Analyst for MicroLAN at UCS, UBC My priEric Kolotyluk (SFU) mary focus these days is PC NetI'm Manager, Research and Educaworking and Windows. I am intertion Systems in the School of Com- ested in finding out how other sites puting Science. My interests include handle PC support Our group is workstations, networks, databases, cost-recovered. (I have opinions on X.500, Sybase, and Graphical User cost-recovery...:-) Interfaces.rveburiedseveralcorpses Peter Phillips (UBC) in my backyard in a vain attempt to I'm system administrator for UBC attract Margaret Computer Science. My technical Barry Leibson (RPI) interests include networks and netI manage a bunch of systems prowork managementX windows, and grammers and system administradistributed/de-centralized computtors who help run a Unix workstaing. tion system at RPI. I also have technical responsibilities, mainly Chitra Ramanujan in the area of systems configura(U of Michigan) tion and maintenance. Idon'thave I joined the Computing Center at too many obsessions interesting UM ten years ago. I worked on enough to report I guess I like a various languageprocessors, the last Utile of almost anything. One item of these being C89. Two years ago I of interest -1 am one of the found- joined the MTS Email support staff. ers of, and very active in, an inde- I like watching UM basketball and pendent middle school my son at- football on TV and even go to an tends. occasional game. Ienjoy Indian classical music. I am an Asian Indian George Lindholm (UBC) female, permanent resident of US I began working on MTS in '82 for over two decades. when I was hired by SFU. I leftSFU in '87 to become part of the UBC Terry Ratdiffe MTS systems group. For the last (U of Newcastle) couple of years I've been doing unix I'm Assistant Director at Newcastle system administration, concentrat- and an ex-number crunching physiing on XI1, gnu, and printing. I'm a cist (64-69). My computing interests competitive ballroom dancer by include performance and Human hobby and I have a not-insignificant Computer Interaction. Other interCD collection ests are good food and skiing. John Lindley (U of Durham) I have been Director of the Computing Service at Durham since 1981. Community Workshop '93

IanReddy(SFU) I was SFU Computing Services' first Unix consultant/sys admin. (This was way, way back in the

dim, dark MTS past) On my days off my wife Yvonne and I like to take kids into the woods for a good time. Wolfgang Richter (SFU) rmthedatabaseconsultant whether it is Sybase on Unix, BRS on the VAX, dBase on the PC, or FileMaker Pro on theMac. I also consult on word processing on the IBM PC Outside interests include basketball, soccer, and jogging. Ellen Sangster (SFU) rminterested in user services issues, particularly microcomputer support and documentation Ralph Sayle(UBQ What's to say? I was at the first Workshop and have been around ever since. To know me istoknow me... Margaret Sharon (SFU) I've been at SFU Computing Services for 11 years. Currently I format and edit the how-to handouts and consult on Mac wordprocessing, dtp and TEX. My interests outside of work include aerobic exercise and loitering in graveyards seeking dead relatives. Glenn Skene (UBC) I'm Associate Director at UBC Computing Services. I'm the junior member of the old Systems Group (also the only member of the group who's ever been seen wearing a tie!). It's rumoured that I keep a cardboard cutout suit in my office just in case the President of UBC drops in. Joe Sparrow (U of Victoria) I work in Network Services as a Senior Programmer Analyst and am responsible for e-mail and gopher services, etc. Outside of work, my wife and I areraismg 2tittiegirls, I'm A Bit About Us—3

vice president of my local Lions clubjumpire some Softball games... Tom Stevenson (Wayne State) I have worked as a systems programmer in MTS for the past 13 years and as a UNIX systems programmer for the past 3 years. My interest is folk dancing. David Stratton (SFU) I manage the student computer labs at SFU. Our student lab assistants (collectively known as die Distributed Computing Support Group) manage me. David Surtees (U of Newcastle) My interests include User Services issues,StatisticalComputing,CWIS, UNKsystems,Windowingsystems, and PC/Novell Balbir Teja (U of Alberta) I have worked at U of A for the past 10 years as an operator and aproduction supervisor in Computer Operations. Currently I supervise Tape Library, printing, plotting, system backups and computer output delivery on campus. Chris Thierman (U of Alberta) I've worked for the U of A for about 6 years now. My main area is Network Administration and Routers. I am also the Usenet administrator on Campus and the ARNET domain administrator.

UBC attending the Workshop partPaul Zablosky (UBC) time:JohnHogg,Doug Wade, Carol Like Paul (see above) I'm another Bird, Jack Leigh, and Dennis member of the Academic Systems O'Reilly. Group and also an all-weather cyclist (except for the last big snowGordon Urquhart fall when I became a late night (MPRTeltech) cross country skiier, feeling my I've worked at MPR for thirty-six way through the forest sans flashexciting years in virus development fight!) Priortoworking at MPR I was employed as an apprentice blacksmitii BobZeitz with a professional basketball team. (U of Alberta) In my sparetimeI enjoy practising I've been working at UQV for three napkinfoldinganddebugging Algol days in liveware interface support 60 programs. My previous job was as a UFOspotter with a Greek taverna. On my Rob Urquhart (SFU) days off I liketospendtimecollectI'm working on mailing list softing rusty bicycles and writing cofware; X.500; and the SFU account fee-server software. managementsystem.(Really,it'llbe ready next week!) My interests include NeXTStep/Obj-C and database stuff. Skiing is my obsession. I'm currently reading Thomas Mann's The Magic Mountain. Peter van Epp (SFU) I'm SFU's most 'gifted hacker whacker. Along with Thomas Bowdler and RPI's Garance Drosehn, I have the distinction of having my name become a verb: to be vanepp'edis to have one's Unix account disabled for pursuing nonscholarly activities. In these chaotic times I trytoremain pessimistic.

Paul Whaley (UBC) I'vebeenamemberofthe Academic Systems Group at UBC for the last decade and a half. Currently I'm Lionel Tolan (SFU) FmDirector of Academic Comput- consumed by unix-based accounting Services. I have the distinction of ing and other unix system adminisbeing thefirstpersontotearthe flaps tration. I'm an all-weather cyclist off the SGI flight simulator. I'm (but I'm more famous for inviting much better at manoeuvring my guests to stay with us the very day sailboat(whichisonlyhalfthelength thataworkcrewtooktheroofoffour house).rmslowingdownthesedays, ofWorth's). but still dedicatedtomy job of empUBC UCS part-timers tying the garage faster than I'm fillWe are the following 5 people from ing it

4 — A Bit About Us

Community Workshop '93

INDEX TO PAPERS, SESSION REPORTS, APPENDICES, HANDOUTS & ONLINE FILES Community Workshop '93 ("t" marks changes since the last version of this index, Friday, June 11,9:37 AM)

PAPERS 1

Community Issues 1-1

2

A Computing Service Mission Statement, John Lindley (Durham)

Distributed Computing 2-1

PC Clusters at Newcastle, Clive Gerrard, Patrick Myers, Dave Sedgwick (Newcastle)

2-2 2-3

Simon System Management: Hostmaster and beyond, Jon Finke (RPI) Simon & Oracle: Strengths and weaknesses in using Oracle, Jon Finke (RPI)

2-4

Simon Postmaster: A user interface for mail aliases and mailing lists, Jon Finke (RPI)

2-5

User Administration at Durham and Newcastle: An Overview of the DUND Database, Mary Hood (Durham) (NOTE: Not available for anonymous ftp.)

2-6

Campus-wide Distributed Printing at Simon Fraser University, Larrie Carr, Bill Kloubek, David Stratton (SFU)

2-7

Student Information Services—Putting RPI admin online for the students, Jon Finke (RPI) Which Archiving System—An Assessment of three University Archive Systems, Quentin Campbell (NCL), Mike Ellison (DUR), David Surtees (NCL) The Durham Information Service—Gopher comes to Durham, Roger Gawley (DUR)

2-8 2-9 2-10

Tricks of the Trade: How two active staff keep 400 machines alive, David Stratton (SFU)

2-11

Watching Over a Distributed Set of Workstations: Strategies and Tricks, Barry Leibson (RPI)

2-12 l/2 Inch Magnetic Tape Support in Unix at Newcastle, Ron Pringle (NCL) 2-13 Providing CD ROM Services on Novell, Clive Bowery and Dave Thornton (DUR) 2-14) And NeXT, The News—Comments and Observations from NeXTWorld Expo '93, Eric Kolotyluk (SFU) (NOTE: Attachment not available for anonymous ftp.) 2-15 2-16

Is the Grass Really Greener in a Fully Distributed Computing Environment?, Ken Urquhart (Foreign Correspondent, Tokyo, Japan) A Performance Comparison of Some Common SCSI Tape Drives, Peter Van Epp (SFU)

Community Workshop '93 (updated Tuesday, June 22,1993 7:53 AM)

Index to Papers — 1

3

4

5

Networking and Data Communications 3-1

Looking Over the Network Horizon: Assessing Future Networking Technologies, Eric Kolotyluk (SFU)

3-2

Networking Macintoshes over ISDN: Using ISDN phone lines for AppleTalk and IP networking, Mike Alexander (UM)

3-3

Network Managment at the University of Alberta, Bob Engley (UQV)

End-User Services in a Heterogeneous Environment 4-1

Multimedia Design Issues: The User Interface, Tim Guay (SFU)

4-2

E-Mail Policy at the University of Edinburgh, Brian Gilmore (Edinburgh)

4-3

The OLC Pilot at SFU—and why it died, Peter Van Epp (SFU)

4-4 4-5

Answer Garden at Rensselaer: Helping users to help themselves, Alyce Brady (RPI) Selecting a Mail User Agent—Criteria and Methodology, Jim Ault, Larry Gottesman, Mark Miller (RPI)

4-6

E-Mail at SFU, Frances Atkinson (SFU)

4—7

X.500 Directory Service at the University of Michigan, Tim Howes (UM)

4-8

MAILLIST: The SFU Mailing List Facility, Robert Urquhart (SFU)

MTS Future and Migration Plans 5-1

From Time-Sharing to Distribution? The Numac Experience, Elizabeth Barraclough (Newcastle) and John Lindley (Durham)

5-2

IP-Based Servers in MTS: Changes to implement POP and other IP-based servers in MTS, Mike Alexander (UM)

5-3 5-4

LPD-Outbound Printing from MTS at UM: Final Status Report, Don Boettner (UM) Conferencing Migration at UM: The Pain and the Agony (1993 edition), Neda Gholizadeh and Zoe Gurevich (UM) A Note on Simulating a 370: The MTS RUN command on your Mac, Don Boettner (UM)

5-5 5-6 5-7

Spooled Plotting in a Network Environment: An Experiment, Mike Douglass and Don Faatz (RPI) File System Changes in MTS—Reducing VM Usage, Mike Douglass (RPI)

SESSION REPORTS 1-11 Opening session l-2t

Program planning session (not recorded)

I—3T Management issues; ethics (report not yet available) 1—4T Closing session

l-5t 2-1

Directors' meeting (not recorded) Connectivity solutions and central services for local or private workstations

2 — Index to Papers

Community Workshop '93 (updated Tuesday, June 22,1993 7:53 AM)

2-2 2-3 2-4t 2-51 2-61 2-71 3-1 f 3-21 4-1 4—2f 4-31 4-4 5-1

Distributed printing and student labs at SFU Tapes and tape services User admin databases; cost recovery Gopher (not recorded, sorry) Gopher administrators' meeting (not recorded) Campus filesystems: AFS, NFS, etc. (not recorded, sorry) Networking futures speaker (not recorded) Networking: current solutions, network management (not recorded, sorry) E-mail user agents, mailing lists, directory services, etc. Supporting academic use of multimedia On-line help: AnswerGarden, OLC, etc. Documentation (user and staff), training, and student equipment purchases Conferencing systems (including demos of Confer at UM & PARTI at SFU)

5-2af MTS migration experiences 5-2bt MTS work in progress

APPENDICES 1

E-Mail Migration Plans at UM, Mike Alexander (UM)

SPEAKERS' HANDOUTS 1

Beyond Client Server: Evolution or... Revolution (copies of foils), Bill Bysinger (Dynamis Corporation)

2

SFULIB: An Electronic Library? (notes), Lynn Copeland (SFU Library)

3

Migration to Unix at the University of British Columbia Library (notes), G.W. Brian Owen (UBC Library)

4 5

GopherSpace (copies of foils), Joe Sparrow (U of Victoria) Answer Garden (pamphlet), Alyce Brady (RPI)

MISCELLANEOUS HANDOUTS 1

"User Fees for Computer Services Proposed," The Peak (SFU student newspaper), May 20, 1993 p. 3

2

Policy and Procedure on the Fair Use of Information Resources (University Computing Advisory Committee, SFU) Analysis of the Costs of Computing Services, Lionel Tolan (SFU) "The Rocky Road to a Data Highway," Science, vol. 260 p. 1064, May 21, 1993 (article text)

3 4 5

Community Workshop '93 Barbeque, June 11, 1993 (details and map), Ian and Yvonne Reddy (SFU)

Community Workshop '93 (updated Tuesday, June 22,1993 7:53 AM)

Index to Papers — 3

ONLINE FILES IN ANONYMOUS FTP These files are available in pub/sfudocs/workshop93/papers.etc. /miscellaneous on f tpserver.sfu.ca. Workshop '93 papers (with the author's/authors' permission) and session reports are also available in /papers and /sessionreports under / p a p e r s . e t c • •

•

UBC . email. report .ps. z: Report of the UBC Task Force on E-Mail Implementation (prints as -70 double-sized sheets) UM.maii. a r t i c l e . t x t : An article from UM's newsletter on choosing among email options (about 2 pages long) umf ceproj.ps. z: UM Future Computing Environment: Aim, principles and list of project leaders, projects and checkpoints (2 pg) umf ceuserreqi. ps. z: UM FCE Project: First report of MTS requirements team (about 20 pages) umf ceuserreq2.ps. z: UM FCE Project: Second report "User Requirements for Implementation of Michigan's Computing Transition" (about 56 pages)

4 — Index to Papers

Community Workshop '93 (updated Tuesday, June 22,1993 7:53 AM)