Positive Communication in the Workplace For many of us, work can begin to feel like home. After all, we spend a significant amount of time at work and often interact with same people on a regular basis. Communication is important at work, just as it is at home. Here are some positive ways to be positive at work: • Approach others with an open body posture. Try not to cross your arms or appear hunched over, as it makes you look defensive. •

Use “I” statements when conveying a concern. For example, “I feel that it would be better to do this.” Avoid using “you” statements, as this can make people feel they are being blamed.

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Utilize work email only for appropriate reasons, like communicating a meeting time or working on a project. Email is not for discussing personal problems or issues you may have. This should always be done face-to-face.

• Limit how much you vent about work. Keep the mood positive and upbeat. Be a positive role model and leader in your workplace. • When addressing a concern, keep it simple and direct. Limit expounding on the matter and set clear expectations for outcomes. • Be open to compromise and limit the need to be “right”. •

Allow for open dialogue and wait for your turn to talk. Do not interrupt someone when they are speaking or sharing an idea. Write the idea or thought down on a piece of paper if you are afraid you may forget.

• Encourage your coworkers. Recognize accomplishments and celebrate both personal and professional successes.

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