Help us, help you to protect your HSBC accounts and credit cards Dear valued customers At HSBC, we want to protect you from the growing risks of fraud and financial crime, and need a little help from you to do this.
How you can help us, help you Whenever you authorise a third party to deposit cash into your account or credit card at an HSBC Branch or Transaction Office, please ensure they present the following information to us so we can protect your account or credit card as well as adhering to the prevailing local regulations: • •
A valid and original Vietnamese National Identity Card, Passport or other government issued document containing a photo. The third party’s full name, address, and telephone number in the form provided.
If you have any questions about this, please contact our Contact Centre or write to
[email protected]. • For personal customers: (84 8) 37 247 247 (the South) or (84 4) 62 707 707 (the North), which operates from 8.00am until 10.00pm daily • For Premier customers: (84 8) 38 247 666, which operates 24/7 Thank you for helping us, help you.
Yours sincerely, HSBC Bank (Vietnam) Ltd.
PUBLIC - Issued by HSBC Bank (Vietnam) Ltd.
