We’re here, and we’re ready to help. CenturyLink is here to help during this unprecedented flooding in Colorado. Staying connected is critical, whether it is updating friends, family, your customers or accessing critical flood information. The flooding may be impacting CenturyLink services in certain areas and we are working around the clock to restore and continue our services in these impacted areas. We also offer certain services that you may find useful during these challenging times. HOW OUR EMERGENCY SERVICES WORK FOR YOU •

Emergency Call Forwarding enables you to have phone calls to your homes and small businesses automatically forwarded to an alternative number you choose.

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To set up Emergency Call Forwarding – free of charge for 90 consecutive days – CenturyLink residential customers contact: 800-573-1311 and CenturyLink Small Business customers contact: 800-954-1211. Para el servicio en Español: 800-690-1611.

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Customers who have voicemail through CenturyLink should continue to have access to their voicemail box by following these steps: 1. Call 970-225-6182 2. At the prompt, enter your 10 digit home phone number, press pound sign “#” 3. Enter your voice mail account password.

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As a reminder, if you use a CenturyLink-provided email address, it is accessible from anywhere at any time via an Internet-connected device. Go to www.centurylink.net and “Log In.”

If you have any other questions or concerns about your CenturyLink services please give us call. We are here side by side with you and the community, ready to help. Please don’t hesitate to ask. Sincerely,

Scott Russell Vice President & General Manager – Denver & Northern Colorado Services and offers may not be available everywhere. CenturyLink terms and conditions apply; Visit www.centurylink.com.