The City of Kawartha Lakes Public Library

Policy Number: LIB2016-04 Policy Name:

JOB DESCRIPTION OF THE CHIEF EXECUTIVE OFFICER / CHIEF LIBRARIAN Developed By:

Linda Kent, CEO / Chief Librarian

Resolution #: Review Cycle:

LIB2016-04 Once Per Term or as Required

Date: Adoption Date: Effective: Last Reviewed Date:

June 2014 June 2014 June 2014 04 Feb 2016

DIRECT SUPERVISOR: City of Kawartha Lakes Public Library Board Position Summary Under the direction of the City of Kawartha Lakes Public Library Board, the CEO is responsible for the management and operations of the Library. Essential Duties   

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Manages special and ongoing projects pertaining to library technology, digital and online services. Manages branch relocations, expansions and refurbishments and implement special projects supported by external grant funding opportunities. Cooperate, negotiate and network with agencies, community partners, user groups, patrons and suppliers to ensure the most effective and advantageous use of library services, technologies and facilities. Create policy and procedure regarding library services and programming and implement following approval by the Library Board. Correspond with the Ministry to obtain timely information and provincial government requirements and priorities under the Public Library Act, and comply with regulations. Research and develop alternative service models and new initiatives and present to the Library Board for approval. Prepare, administer and monitor the capital and operating budget for branch libraries and submit plan yearly for approval of the Board. Provide leadership and guidance to employees on goals and objectives by sharing best practices and building and engaged work culture. Provide clear, timely a constructive feedback on effective employee relations, employee communications, recognition, new hire orientation, and training programs. Provide regular communications to staff for the purpose of communicating policy, procedures and initiatives. Request specifications of products and equipment form library suppliers, obtain quotes and negotiate supply and delivery of products.

CEO/Chief Librarian Job Description Page 1 of 4

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Manage library volunteers with a focus on promoting engagement, and observance of procedures and protocols. Manage the library archival collection and the acquisitions and discards. Develop appropriate resources to support community needs, being mindful of specific needs of each community. Respond to public inquiries and complaints related to library issues, and attend meetings. Negotiate lease agreements with various users and terms of reference for volunteer boards. Liaise, consult, negotiate and partner with Managers of City departments to reach solutions that benefit the City of Kawartha Lakes. Responsible for hiring, discipline, dismissal, performance management and training of staff, in consultation with City Human Resources Department. Administer the terms of the applicable Collective Agreements and applicable corporate policies, in collaboration with Human Resources. Perform other duties as assigned by the Library Board.

Qualifications                

Degree in Library Science or a related field, at a Masters level. Minimum four years of related progressive experience, preferably in a municipal environment. Library management experience in a unionized environment. Experience with library computer systems and connectivity issues. Strong working knowledge and understanding of fiscal management and budget control. Strong working knowledge of technical services and collections management. Superb organizational and team building skills to supervise a diverse complement of full-time and part-time staff. Demonstrated ability to exercise discretion and tact and maintain a high degree of confidentiality at all times, complying with all applicable privacy legislation and local policies and procedures Effective oral communications skills; attention to detail and accuracy. Demonstrated ability to contribute to and build upon a positive and healthy work environment. Excellent written communication skills; attention to detail and accuracy. Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines with minimal supervision. Ability to demonstrate imitative consistently with commitment to quality improvement. Demonstrated proficiency in Microsoft Office and SirsiDynix Symphony software. Ability to travel to branches and communities within the City. Upon conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search, will be required.

Key Performance Competencies Quality of Work Carry out responsibilities to a high standard of quality and excellence related to accuracy, completeness and timeliness, with consideration of Library Board objectives.

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Communication Communicate at a superior level, to clearly present/exchange/explain/receive/interpret information and influence/coach/negotiate to a successful conclusion. Adapt language or terminology to the needs of the audience. Speak confidently n public, delivering the message appropriately and with understanding of the audience, and respond to questions positively and with clarity. Maintain a high level of tact, diplomacy, self-control, confidentiality, and conduct oneself in a professional manner at all times. Initiative Ensure successful completion of a variety of projects. Show initiative and resourcefulness in developing business plans in a creative and forward thinking manner. Apply innovation methods and solutions to situations through a continuous improvement mindset. Accountability Demonstrate respect for Library Board policies, procedures and timelines, accept accountability and responsibility for own actions and provide positive leadership and mentoring to others. Demonstrate high ethical standards, respect for relevant legislation, City policies and Library Board directives and for employer’s property and corporate image. Interpersonal Relations/Teamwork Exercise team building skills to build and maintain a collaborative and cooperative working environment; share information as necessary, demonstrate respect for individual differences and competencies. Customer Service Demonstrate excellence in customer service by establishing library standards, providing clear expectations to staff and adhering to the standards. Show leadership and guidance with regard to a strong Customer Service ethic to staff and customers. Technology Skills Effectively embrace, use and promote the use of current technology to improve service and or accomplish tasks. Ensure staff have the necessary tools, training and access to technology to successfully complete tasks. Safety Compliance Protect own health and safety, and safety of others, by adopting safe work practices, reporting unsafe conditions immediately; following all guidelines for employees as legislated under the Ontario Occupational Health and Safety Act. Ensure that team members are competent and knowledgeable in regard to workplace hazards and that all necessary precautions have been taken to protect the health and well-being of staff. Critical Thinking Skills Without bias, systematically obtain and assess relevant information, utilize reflective reasoning and take action in decision making, with a realistic understanding of the issues and the impact of decision on the department/corporation.

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Use of Resources Establish efficiencies, budgetary restrictions and liability to manage library resources. Financial Management Demonstrate effective financial management through respect for purchasing policies and procedures. Accurately anticipate annual expenditures, monitor and control costs. Represent Library budget needs with recognition of organizational goals. Leadership and Staff Development Build an inclusive and productive environment that promotes collaboration, teamwork; setting performance standards, providing relevant feedback and coaching; demonstrate desired competencies, resolve performance problems constructively, and hold staff accountable. Promote learning, networking, succession planning and personal growth. Strategic Planning Consider Council and Library Board objectives, define Library objectives, mission and vision statements, and develop policies, plans, and goals in order to meet objectives. Consider abilities of resources and short and long term objectives. Supervisory Relationships Directly supervises the following employees:    

Administrative Assistant Area Supervisors Library – 2 Library Specialist – 3 Students

Working Conditions   

Normal working hours are 37.5 hours per week with core working hours between 8:00 a.m. and 5:00 p.m. May be required to work additional hours if volume and scope requires Combination of general office environment and travel to outlying locations, in accordance with job requirements.

Confidentiality All employees of the City of Kawartha Lakes are required to sign and abide by the Employee Confidentiality Statement and Code of Conduct and Ethnics Value Statement of Commitment.

The statements contained in this job description reflect the general details necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or provide relief to efficiently service the residents of the City of Kawartha Lakes.

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