2015 FEB 05 – NOW 2 YEARS VLE ADMINISTRATOR, STAMFORD AMERICAN INT. SCHOOL Performing as the virtual learning environment (VLE) system administrator, Lionel provide support to issues on the VLE system raise by users. His communication skills are rated 5/5 by customers whose backgrounds are from big corporates such as ExxonMobil, Microsoft and Nokia. On his watch, Lionel has enhanced the VLE system to enable resource administration, interactive user survey form and language translation functionalities. Another technical initiative Lionel drove, was crafting system permissions to enable personalized learning. This ensured teacher's VLE content were exclusive to students and parents. Within the ICT department, one of his major contributions to the team included engineering an alignment design between the IT ticketing system and user engagement. From this alignment initiative, Lionel strengthened information safeguarding by developing a set of validation protocol within the team to deter invalid requests of children information. For one of his interaction with a user making an unauthorized request of children information, click here. Using the Software Development Cycle (SDLC) framework, Lionel has also collaborated with his team to build the necessary test environment to support infrastructure development of the VLE system. Endorsed by his former IT Director on a commendation letter, Lionel is meticulous and service oriented on tasks related to presentations and technical writing. His ability to deliver training, is not to be underestimated. On other occasions, Lionel provide consultation to e-learning projects and one such example, is a Construction Safety Awareness where he can elaborate better upon a presentation request. At a national reservist activity with RSAF in May 2016 (non-school duties), he’s achieved NS Excellence Award. Career Validation: SAIS ICT Director’s Recommendation Letter

Career Validation: SAIS Users’ Feedback on Lionel’s Support Deliverables

Career Validation: SAIS Users’ Feedback on Lionel’s Presentation Skills

Career Validation: SAIS Users’ Feedback on Lionel’s Technical Writing

Career Validation: National Reservist with RSAF in May 2016, NS Excellence Award An award he’s gotten on a 2 weeks National Reservist activity, Non-School related duties.