SERVICES LIST Not all services are available at every location. Consult your provider about services offered and your healthcare needs. Provider Access (typical availability or response time) Office Appointments: Same- or next-day for urgent needs Email consults: Within one business day

Phone consults: You have 24/7 access to your doctor for urgent needs. During business hours, contact your doctor’s office. After normal business hours, call your doctor’s cell phone.

Primary & Preventive Care • Basic vision screening (color & near vision) • Biometric screening • Blood pressure and vitals screening • Chronic disease management • Comprehensive personal evaluation including routine check ups

• Coordination with other providers (e.g., specialists, hospitals) • Depression & anxiety • Fitness & nutrition coaching • Health risk assessment • Hearing screening (audiometry)

• Lifestyle & risk-reduction coaching • Pediatrics visits • Sports physicals • Women’s health

• Basic ENT procedures • Ingrown toenail removal • Skin biopsy (lab not included) • Skin cyst removal

• Skin tag & wart removal (cryo) • Stitches • Suture / staple removal

• Hemoglobin A1C • Pregnancy test • Screening for diabetes

• Strep throat test • Urinalysis

Procedures • Asthma/pulmonary treatments • Dermatologic procedures - Mole removal • Basic wound care

Labs • Basic Metabolic Panel • Blood draws & sample collection • Cholestorol

Immunizations Immunizations covered that will be submitted to the patient’s insurance plan for payment: • Flu vaccine • Hepatitis A series • Hepatitis B series • HIB (haemophilus) • HPV series (human papilloma virus)

• Meningococcal • MMR (measles, mumps, rubella) • Pneumococcal • Polio • Rotavirus

• Td (tetanus, diphtheria) • Tdap (tetanus, diphtheria, pertussis) • Varicella (chicken pox)

Health Portal Visit paladinahealth.com/portal to get access. • Available 24/7 • Make and manage prescriptions from your doctor • Request refills and view prescriptions

• Email your doctor securely • Download your personal health record • Manage your membership

Diagnostic Testing & Vitals • EKG

• Blood pressure & vitals

• Peak flow testing

Don’t see a specific treatment or procedure? Contact your Paladina Health doctor office to get more information.

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PRESCRIPTION DRUGS & MEDICATIONS Some office locations have a supply of more than 50 common, generic medications. Generic versions of the items below are frequently available to members for a low fee, similar to what they might pay at a nearby pharmacy. Generic Prescription Program The generic equivalent of the following medications may be available. Some medications available in 90-day supplies. Exact medications offered are at the discretion of the provider and are subject to change. • Amoxicillin • Augmentin • Bactrim • Celexa* • Claritin* • Cozaar* • Desyrel • Diflucan • Ferrous Sulfate* • Flagyl • Flexeril • Flonase • Gentamycin eye drops • Glucotrol* • Hydrochlorothiazide*

• Hydrocortisone • Imitrex • Keflex • Lamisil • Lasix • Lisinopril • Lipitor* • Lopressor* • Lotrimin • Metformin • Mobic • Naprosyn* • Neurontin • Norvasc* • Ortho Tri-Cyclen

• Paxil • Penicillin • Phenergan • Prednisone • Prilosec* • Topamax • Trazodone* • Triamcinolone • Z-Pak • Zantac* • Zocor* • Zofran • Zoloft* • Zovirax • Zyrtec* *90-day refills are available

Certain prescriptions and procedures, and tests sent to outside labs will be charged to your insurance. For those contributing to an HSA, some fees may be required for non-preventive services and acute/non-preventive services are provided, on average, at a lower cost than other providers. Care delivered by phone or email is no additional cost.

PaladinaHealth.com ©2016 Paladina Health, LLC. All rights reserved.