2016 Florida QSEN Summit Schedule Time

Topic

8:00 a.m. – 8:30 a.m.

Registration Room: DCOB – 1st floor lobby Breakfast Buffet Room: DCOB – Rooms 165, 171, and 174

8:30 a.m. – 9:30 a.m.

Welcome and QSEN Updates • President Tim Cost Jacksonville University • Christine Sapienza, Ph.D. Dean, Brooks Rehabilitation College of Healthcare Sciences • Cheryl Bergman, Ph.D., ARNP, CEN Associate Dean and Professor, School of Nursing, Brooks Rehabilitation College of Healthcare Sciences • Sharon Hackney Senior Program Manager Florida Blue Foundation • Teri Chenot, Ed.D., MS, M.Ed., MSN, RN, CCE Associate Professor, School of Nursing, Brooks Rehabilitation College of Healthcare Sciences, Florida QSEN Center • Roberta Christopher, Ed.D.(c), MSN, ARNP, NE-BC, CHTS-CP, Assistant Professor, School of Nursing, Brooks Rehabilitation College of Healthcare Sciences, Florida QSEN Center

9:30 a.m. – 10:45 a.m. QSEN Presentations • Speaker: Park S. Balevre, DNP, MSN, RN-BC, Chamberlain College of Nursing, Jacksonville, FL Title: Improving Safety Attitudes in New Graduating Nurses •

Speaker: Sonia Maria Balevre, DNP, MSN, RN, Chamberlain College of Nursing, Jacksonville, FL Title: Empowering Perceptions to Arrest Bullying and Incivility in the Nursing Workplace

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Speakers: Mary Gipson, Ph.D., ARNP, CCRN-K, Jacksonville University; Latachia Hunt, BSN, RN, Gina McGinn, MSN, RN, CCRN, CNML, and Amy Svennson, BSN, RN, CCRN-K, St. Vincent’s Medical Center, Jacksonville, FL

Title: From Books to Bedside: Partnering to Bridge the Gap on Hospital Quality and Safety Initiatives 10:45 a.m. – 11:00 a.m.

Break

11:00 a.m. – 12:00 p.m.

QSEN Networking Luncheon

12:00 p.m. – 1:00 p.m.

BRCHS STAR Simulation Lab Tour • Tours will depart every 15 minutes from the registration desk in the DCOB 1st floor lobby.

1:00 p.m. – 2:15 p.m.

QSEN Presentations • Speakers: Ellen Audet, MSN, RN and Catharine Muskus, MS, RN, FNP-BC, CNE, Rasmussen College, Ocala, FL Title: Palliation and Prevention: A Partnership Between a Cancer Alliance and a College •

Speakers: Elizabeth Bruno, MSN, RN; Nancy Ewing, DNP(c), PNP, NE-BC, Peggy McCartt, Ph.D., ARNP, Baptist Health, and Kathleen Kavanagh, DMH, MSN, Ed. RN, Jacksonville University, Jacksonville, FL Title: Integration of QSEN into the Baptist Health System

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Speaker: Regina Mirabella, MSN, RN, TNCC, Pasco-Hernando State College, New Port Richey, FL Title: Paying it Forward – Teamwork and Collaboration in Action

2:15 p.m. – 2:30 p.m.

Break

2:30 p.m. – 3:30 p.m.

Next Steps for Your Academic/Clinical Partnership Plan • Speakers: Teri Chenot, Ed.D., MS, M.Ed., MSN, RN, CCE, Associate Professor, School of Nursing, Brooks Rehabilitation College of Healthcare Sciences, Florida QSEN Center • Roberta Christopher, Ed.D.(c), MSN, ARNP, NE-BC, CHTS-CP, Assistant Professor, School of Nursing, Brooks Rehabilitation College of Healthcare Sciences, Florida QSEN Center

3:30 p.m. – 4:00 p.m.

Wrap-Up • • •

Clarifying Questions Door Prizes Evaluations/Certificates

Additional QSEN Presentations (May be viewed on the Florida QSEN Center weblink – http://qsen.org/faculty-resources/practice/state-qsen-initiatives/florida-2/): Submitted by: Mary M. Goettman, Ed.D., MSN, MS, RN, CNE, Judith Valloze, DNP, ARNP, Kelly Duffy, Ed.D., MSN, RN, and Jane Rosati, Ed.D., MSN, RN-BC, Daytona State College, Daytona Beach, FL. Title: Daytona State College - QSEN Submitted by: Jackie Garabito, MSN, RN-BC and Jen Rheingans, Ph.D., RN-BC, AHN-BC, Sarasota Memorial Health Care System, Sarasota, FL. Title: Clinical Integration of QSEN Competencies: Sarasota Memorial Health Care System 2016 Florida QSEN Summit Objectives: • •

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Review the Quality and Safety Education for Nurses (QSEN) competencies for knowledge, skills and attitudes for development of best practices for Academic/Clinical partnerships. Describe regional Academic/Clinical partnership opportunities to develop and implement best practices related to QSEN competencies for pre-licensure and practicing nurses across the education and practice continuum. Discuss action and implementation plans to initiate Academic/Clinical partnerships focusing on integrating quality safety education for nurses (QSEN) competencies to improve health outcomes and best practices for statewide and national dissemination. Presentations on strategies, best practices, and lessons learned from the academic/clinical partnerships.

FBN #50-1072 Contact Hours: 4.0

Abstracts Improving Safety Attitudes in New Graduating Nurses Speaker: Park S. Balevre, DNP, MSN, RN-BC, Chamberlain College of Nursing, Jacksonville, FL This evidence-based practice project was envisioned and initiated at the Florida QSEN Forum on August 28, 2014 where a partnership was formed between Chamberlain College of Nursing, UF Health Jacksonville, and QSEN Florida. This project uses the QSEN and the Transition to Practice Models to frame interventions in the four-part project and addresses the practice problem at UF Health and nationally of undeveloped patient safety attitudes in a new nurse’s professional nursing identity. The project’s scholarly (PICOT) question is, for the hospital reporting deficits in NGRNs’ attitudes (i.e., thoughts, beliefs, and values) toward patient safety related to performance skills, does the implementation of a four-week, QSEN-based, safety-focused, New Nurse Fellowship Program (NNFP) improve the NGRNs’ attitudes about patient safety as measured by the Healthcare Professionals Patient Safety Assessment Curriculum Survey (HPPSACS) (Chenot & Daniel, 2010), compared with no QSEN safety-focused NNFP program?

Empowering Perceptions to Arrest Bullying and Incivility in the Nursing Workplace Speaker: Sonia Maria Balevre, DNP, MSN, RN, Chamberlain College of Nursing, Jacksonville, FL The Quality and Safety Education for Nurses (QSEN, 2014a) project for pre-licensure nursing students focuses the on six competencies patient-centered care, teamwork and collaboration, evidence-based practice, quality improvement, safety, and informatics. In each competency, target in knowledge, skills, and attitudes (KSAs) have been identified as guides to curricular development and transition to practice aptitudes. Many of these same benchmarks have been used to frame remedial programs for both transitional nurses and those seasoned nurses to correct deficits in foundational performance, especially in the area of attitude or perception. This Doctor of Nursing Practice student practicum project offers a solution and answers to one of these challenges that disrupts the core proficiencies of QSEN (2014a), especially in the competencies of patient-centered care, teamwork and collaboration, quality improvement, and safety. It became a focus for QSEN-UF Health Jacksonville-Chamberlain College of Nursing partnership during the August 28, 2014 UF Health Jacksonville QSEN (2014b) Florida Workshop. Bullying and incivility ingrained into core nursing performance and driven by attitude (values, beliefs) becomes a severe barrier to patient-centered care. It disregards the rights of others and the organizational responsibility for ethical care at a professional level (QSEN, 2014a). It disregards productive communication, conflict resolution, and consensus building. Teamwork and collaboration become dysfunctional in an uncivil environment, in which the worth of individual contributions is not acknowledged, respect for others is not demonstrated, or values of the team is not recognized—there is no joy created in the work (QSEN, 2014a). The presentation describes a successful evidence-based, interventional project to address the ubiquitous practice problem of incivility and bullying in healthcare in general and at UF Health Jacksonville in particular. The project’s PICOT question guides the project: For the project hospital’s medical-surgical nursing unit, does the introduction of a 9-week, evidence-based, education and training project improve the nursing staff’s perception of their ability to counter workplace bullying and incivility as measured by the Workplace Harassment Survey 2013 (WHS-2013) on before and after surveys, when compared to the current lack of interventional training? References Quality and Safety Education in Nursing Institute. (2014a). QSEN Project overview. Retrieved from http://qsen.org/about-qsen/project-overview/ Quality and Safety Education in Nursing Institute. (2014b). Florida QSEN center. Retrieved from http:// qsen.org/?s=Florida&x=0&y=0/

From Books to Bedside: Partnering to Bridge the Gap on Hospital Quality and Safety Initiatives Speakers: Mary Gipson, Ph.D., ARNP, CCRN-K, Jacksonville University; Latachia Hunt, BSN, RN, Gina McGinn, MSN, RN, CCRN, CNML, and Amy Svennson, BSN, RN, CCRN-K, St. Vincent’s Medical Center, Jacksonville, FL Nurse leaders from a major Jacksonville hospital teamed with faculty from a local university to survey the degree of preparedness of new RN graduates in the Jacksonville area in relation to hospital quality and safety initiatives. The survey results found that many new RNs lack knowledge of hospital quality and safety initiatives and likewise that many nursing school faculty do not include these initiatives in their classroom teachings. As a result of the study findings, the researchers developed and presented workshops to local nursing schools on partnering to incorporate education of hospital quality and safety initiatives into nursing school curriculum.

A Partnership between a Cancer Alliance and a College Speakers: Ellen Audet, MSN, RN and Catharine Muskus, MS, RN, FNP-BC, CNE, Rasmussen College, Ocala, FL The QSEN competencies, patient-centered care, information literacy, and teamwork and collaboration, were incorporated in a project involving Rasmussen College Fundamentals students and the Marion County Cancer Alliance. Students researched resources for cancer patients and those touched by cancer and developed presentations to highlight these resources. A poster presentation was given and the top 10 posters also were set up in the Marion County library.

Integration of QSEN into the Baptist Health System Speakers: Elizabeth Bruno, MSN, RN, Nancy Ewing, DNP(c), MSN, PNP, NE-BC, Peggy McCartt, Ph.D. ARNP, Baptist Health, and Kathleen Kavanagh, DMH, MSN, Ed., RN, Jacksonville University, Jacksonville, FL The Institute of Medicine, Robert Wood Johnson Foundation, and the Commission on Collegiate Nursing Education, along with other respected sources, have identified that new nursing graduates are often not prepared to provide adequate care coordination in the complicated hospital environment. In response, Baptist Health developed a new Graduate Nurse Residency program and Clinical Coach program (preceptors) to support this transition into practice. This presentation will describe how both of these initiatives have incorporated the QSEN concepts.

Paying it Forward – Teamwork and Collaboration in Action Speaker: Regina Mirabella, MSN, RN, TNCC, Pasco-Hernando State College, New Port Richey, FL Presenter will share how QSEN competencies were integrated into a student teaching project in their curriculum at Pasco-Hernando State College.

Special Thanks: Florida Blue Foundation for making this project possible through their nursing mini-grant program. Consultants: Mary Dolansky, Ph.D., RN Associate Professor Frances Payne Bolton School of Nursing Case Western Reserve University Cleveland, OH Director, QSEN Institute Director of Interprofessional Integration and Education Center of Excellence in Primary Care VA Quality Scholars Program (VAQS) Senior Nurse Fellow Louis Stokes Cleveland VA Robert L. Wears, M.D., Ph.D., M.S. Professor Department of Emergency Medicine University of Florida College of Medicine Jacksonville, FL Visiting Professor Imperial College – London, UK Supporters: Florida Nurses Association QSEN Institute UF Health – Jacksonville Recognition: Jacksonville University School of Nursing, Brooks Rehabilitation College of Healthcare Sciences, Faculty & Staff and the Jacksonville University Student Nurses Association Resource: Florida Center for Nursing - https://www.flcenterfornursing.org/ Door Prizes: Jacksonville University Bookstore (Follett) QSEN Institute 2/24/16