ANNUAL

REPORT 2016

Coromandel Independent Living Trust Enhancing the wellbeing of all people in the Upper Coromandel Peninsula

A quilt project produced by Work Co-op participants with help from our volunteers.

2

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

CONTENTS

4 About CILT



5 Our Values, Vision and Mission



6 Our Projects, Objectives and Strategic Priorities



7 Our Achievements



8 Chairperson‘s Report



10 Airini Tukerangi Tribute



10 Executive Trustee‘s Report



12 The Resource Centre



13

Heartlands Service Centre



15

Community Transport Services



17

Volunteers



18 Kiwi Can



23 Career Navigator



24 Whānau Social Services



25 Tautoko Tamariki



26 Strengthening Families



27 Incredible Years Parent Programme



29 Artists In the Making



30 The Work Co-op



33 Well Housed Coromandel



34 ‘The Goldmine‘ Re-use Centre



35 The Harray Walking Track



35 Samuel James Reserve



36 Finances and Human Resources



3

COROMANDEL INDEPENDENT LIVING TRUST COROMANDEL - AOTEAROA - NEW ZEALAND WWW.CILT.ORG.NZ 07 866 8358 [email protected]

TIKI HOUSE 45 TIKI ROAD COROMANDEL 3543

Starting in 1994 with a focus on disability issues, the Coromandel Independent Living Trust (or CILT) has become a broad-based community services provider for the Upper Coromandel Peninsula. We were the first organisation in the Waikato to sign an integrated contract with Government to help achieve this. We belong to six national federations/associations and operate a range of essential services under a community development model aimed at strengthening the community and enhancing the wellbeing of all people in the Upper Coromandel.

Our key projects include: Disability support Social housing Kiwi Can and Career Navigator programmes Family and community support services Transport assistance to hospital appointments Environmental initiatives - ‘The Goldmine’ re-use centre and the Harray Walking Track

IN THE 2016 YEAR: CILT EMPLOYED 3 FULL-TIME STAFF

10 PART-TIME STAFF AND 30 CASUAL WORKERS OVER 60 VOLUNTEERS SUPPORTED OUR ACTIVITIES WE MADE 4385 SUPPORT CONTACTS TO PEOPLE WITH A DISABILITY OUR FREE COMMUNITY COMPUTERS WERE USED 885 TIMES

WE HAVE HELPED THOUSANDS OF PEOPLE IN OUR COMMUNITY

4

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

OUR VALUES

KAITIAKITANGA OUR OBLIGATIONS

MANAAKITANGA CARE FOR ALL PEOPLE

WHAKAWHANAUNGATANGA RESPECTFUL RELATIONSHIPS

VISION TO ENHANCE THE WELLBEING OF ALL PEOPLE IN THE UPPER COROMANDEL PENINSULA

MISSION TO RESPOND TO NEED BY WORKING COLLECTIVELY TO STRENGTHEN OUR COMMUNITY

5

CILT PROJECTS MAP

OUR OBJECTIVES

OUR STRATEGIC PRIORITIES

To make a positive difference to people’s lives

Adult Literacy

To strengthen relationships with stakeholders

Training for Employment

To seek opportunties that benefit our community

Expansion to Whitianga

To be sustainable

Supported Lifestyle Hauraki Trust opportunities

To be innovative

Social Housing

To be a leading provider

6

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

OUR ACHIEVEMENTS

IN 2016

New outcome agreement for abuse prevention with the Ministry of Social Development

‘The Goldmine’ Re-use Centre opened for business 28 December 2016

Incredible Years Parent programme held in Whitianga and Manaia

Graeme Dingle Foundation Career Navigator Programme commenced for the Coromandel community with the support of the Coromandel Business Association, Coromandel Area School and the Working Together More Fund.

Local economic development grant funding received to maintain the Harray Walking Track

Use of our Video Conferencing facilities for remote medical appointments and professional development

Exhibition of artwork by Work Co-op and Artists in the Making participants at Hauraki House during the Illume Festival in July

The Work Co-op catered for community events and funerals

CAS Gateway Student Gurwinder Kaur works with the Finance Team and at end of year achieves school dux and is offered scholarships by two universities to study accountancy as well as winning the top Accounting Student in her online study school

7

CHAIRPERSON’S REPORT Vicki Sephton

I am pleased to present the 2016 Annual Report of the Coromandel Independent Living Trust, on behalf of the trustees. The trust has had a year of successes and challenges. Most significant for the trust, its staff, and the community was the sad loss of our chairperson Airini Tukerangi, who passed away on the 4th of January this year. Airini led the trust for fifteen years, bringing to it her wide experience, professionalism, and a genuine concern for the wellbeing of the people in her community. She was a person of integrity and vision, who steered CILT with a pragmatic attitude and optimism. Airini leaves a legacy which will guide us into the future. Under Airini’s stewardship in 2016, CILT continued to grow as an innovative service provider. The opening of ‘The Goldmine’ at the Refuse Transfer Station (RTS) in Hauraki Rd on 28th December, was a highlight. The facility, operated by CILT as a joint venture with the Thames Coromandel District Council and Smart Environmental Ltd, is an example of CILT’s strength in developing successful partnerships to meet its strategic goals. The new facility, which aims at reducing the amount of waste going into landfill, as well as providing employment and training, is a great asset for the town and is being well supported by the community. It is a testament to the excellent team that worked tirelessly to bring this vision to reality. Our goal of identifying needs and opportunities for our community were realised in a new contract with the Ministry of Social Development for abuse prevention, and the adoption of another Graeme Dingle Foundation initiative, the Career Navigator Programme. These contracts add to the already wide range of quality services we are delivering to our rural community. We continued our provision of the very successful Incredible Years Parent Programme, under contract to the Ministry of Education, and were able to extend our delivery of this programme to Manaia and Whitianga in 2016. CILT has established an enviable reputation as an organisation that makes a positive difference to people’s lives through its innovative practices and initiatives. This reputation is built upon the dedication, experience and skill of CILT’s great team. The shared commitment of our people to the values and vision of CILT has ensured that we continue to provide diverse and sustainable services. As I move into this new role, I thank my fellow trustees for their support, and the expertise and wise counsel they bring to the Trust. On behalf of the trustees, I would like to acknowledge and thank our Executive Trustee, the staff, and our many volunteers for their commitment to working together to build a strong, inclusive community for all people. As a team, we are in a sound position to meet the challenges of the future.

CILT HAS ESTABLISHED AN ENVIABLE REPUTATION AS AN ORGANISATION THAT MAKES A POSITIVE DIFFERENCE TO , PEOPLE S LIVES THROUGH ITS INNOVATIVE PRACTICES AND INITIATIVES

2016 Trustees: (L-R) Mike Noonan, Margaret Harrison, Airini Tukerangi, Vicki Sephton, Andy Reid.

8

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

AIRINI TUKERANGI TRIBUTE by Mike Noonan, Executive Trustee

A Legacy Left At CILT our year got off to a very sad start with the news that chairperson of our trust Airini Tukerangi had passed away on the 4th of January. It was a huge personal loss for me and for the other Trustees as she had been our chairperson for fifteen years. During that time we had got to know her well and we all enjoyed her dry sense of humour and her pragmatic and highly professional approach to her work. For the Trust her loss is immeasurable. I first met Airini at the former Coromandel Hospital in 1997, where CILT was based. She was visiting us with her parents Kahu and Sam. CILT was in its early stages as a Trust and I felt Airini’s background in health and education and her dedication to bettering the lives of people in Coromandel would make her a valuable trustee. I was delighted when she joined the Trust in 1998 and took on the role of chairperson. Airini possessed a unique ability to see the big picture, to not let small setbacks deter us from our goals. She had an innate sense of how to lay the good foundations needed for projects to prosper. Having been born in Coromandel she understood the challenges of living in a remote rural community. She was deeply committed to Te Reo and Tikanga Maori, and she extended this dedication to providing opportunities for all people in Coromandel. She understood what made a small community tick and believed in strong whānau as the basis for strong communities. Professionally she had developed broad networks in education and health throughout Hauraki and also nationally. Quite simply Airini wanted the best for people. She wanted to see people well housed with good educational opportunities and with access to good health and to pathways for employment. For me, Airini was always a reassuring presence. I could rely on her sound advice based as it was on common sense, experience and an intuitive ability to cut to the chase. She engendered very positive working relations with both me and CILT’s other trustees, Margaret, Andy and Vicki. She has left us a legacy to guide us. We will miss her greatly. Our deepest condolences go to her whānau at this very sad time.

E te rangatira Airini, te whakaruruhau o nga kaitiaki, te poutokomanawa o te whare, te kaihautu o te waka. E te hoa, moe mai ra i roto i to moengaroa. 9

EXECUTIVE TRUSTEE’S REPORT Mike Noonan

It was with great sorrow that we learned of Airini Tukerangi’s passing on 4th January 2017. She had been chairperson of the Trust for fifteen years, stalwart in her loyalty to the organisation and its aims. Airini always gave me a great deal of support personally, for which I will be forever appreciative and remember that she always did so in a spirit of good will. Vicki Sephton has taken over the role and I am confident that she will guide us well over the coming years. As Executive Trustee I oversee the many and diverse projects that CILT delivers. This ranges from the original brainstorming sessions of strategic planning where new concepts for development are born, through fundraising and more detailed assembly of coordinators or presenters, to the moment when the project is finally unveiled and ongoing management begins. This report details all that CILT has provided for the people of the Upper Coromandel in the past year. Inevitably there are certain areas where I take a special interest, and this year one of those was the Graeme Dingle Foundation Career Navigator programme, aimed specifically at helping those about to leave school to discover available employment possibilities. CILT opened this up to other people in the community who were under-employed. We brought the programme to Coromandel with the combined support of the Coromandel Area School, Coromandel Business Association and the Working Together More Fund. In the years to come I hope to see more examples of local groups working together in this way to achieve CILT’s mission “to strengthen our community”. Another landmark in 2016 was the construction and opening of ‘The Goldmine’ – our Coromandel community re-use facility. We are planning a formal opening early in 2017 with our local MP, Scott Simpson, cutting the ribbon at the ceremony. Representatives of many organisations from around the peninsula as well as local iwi and kaumatua will be invited. We believe ‘The Goldmine’ will prove to be an extremely popular asset to the community, demonstrating the truth of the old adage: “one man’s trash is another man’s treasure”. Even though CILT no longer runs adult education and training programmes from a separate building, we continue to provide various courses such as the Incredible Years Parent Programme, the Kiwi Can Programme, and Disability Awareness seminars, the last of which I was personally involved in.

IN THE YEARS TO COME I HOPE TO SEE MORE EXAMPLES OF LOCAL GROUPS WORKING TOGETHER... TO ACHIEVE CILT’S MISSION “TO STRENGTHEN OUR COMMUNITY”.

10

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

Our disability support programmes, Artists in the Making and the Coromandel Work Co-op, continue to thrive. The Work Co-op has developed a new social enterprise activity providing catering for local gatherings and hui such as funerals, tangi and the RSA commemorations on Anzac and Armistice Days. It was an honour for CILT to cater for the Memorial Service for one of our long-time supporters, the talented Coromandel artist and potter Barry Brickell, who died early in the year. Due to the increased Health and Safety compliance obligations required of Charitable Trusts such as ours, CILT’s policies were overhauled during 2016. We also appointed a coordinator to manage the volunteers who support our various programmes. This post includes the role of Health and Safety Officer, thus ensuring that all our projects are compliant, as well as overseeing the growing number of volunteers in the CILT workforce. Volunteers play a vital role in CILT’s provision of drivers for hospital visits and also for the Mobility Van provided by the Coromandel Community Services Trust. This year CILT was pleased to be able to raise funds to build a carport at our pensioner flats in Kapanga Road, specifically to house this community vehicle. We are grateful to the Coromandel Senior Settlement Trust for making funds available. None of this would have been possible without the dedication of volunteers, staff and the trustees. On behalf of the communities we serve, my gratitude goes to them for their hard work and commitment to our numerous projects. This brings me back to the concept of community group co-operation. In 2017 I look forward to spending more time networking with local organisations and developing the idea of a new purpose-built hub which could house all our vital services here in Coromandel Town. Our strength can truly lie in our diversity.

Our strength can truly lie in our diversity.

11

COROMANDEL RESOURCE CENTRE A BUSY ‘ONE STOP SHOP’ FOR COMMUNITY SERVICES The Coromandel Resource Centre is a busy ‘one stop shop’ for residents in the heart of Coromandel Town, providing information on health and disability services, funding to enable people to attend hospital appointments in Thames and Hamilton, and rooms for agencies not located in the area to hold regular clinics. CILT is a full member of the New Zealand Federation of Disability Information Centres and the Māori Disability Group, Te Roopu Tikai Hunga Hauā. Specialist knowledge on health and disability services is provided at a number of CILT sites by several project coordinators. In 2016 the Resource Centre provided over 4000 support contacts to people with a disability through face-to-face enquires, phone calls, emails, letters and faxes. Most requests are typically related to social housing, support groups, mobility aids and accessing physical and mental health services. To empower residents to access their own information on services, the centre has three free computers, funded by the New Zealand Federation of Disability Information Centres. The WEKA computers are available on site and were used nearly a thousand times in 2016. In addition to accessing information on health and disability services, residents use the computers to gain information on government and council processes, access MyMSD, write CVs and search for work and volunteering opportunities. The centre also provides fax, scanning, copying, laminating and binding services and a community notice board.

IN 2016:

4385 SUPPORT CONTACTS TO PEOPLE WITH A DISABILITY OUR WEKA COMPUTERS WERE USED 885 TIMES WE PROVIDED

12

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

HEARTLANDS SERVICE CENTRE Heartlands is a government-funded inter-agency initiative that enables people in rural areas to access government services. The Centre is based at Tiki House in Coromandel Town and is used by local residents and those living in the isolated communities of Colville, Port Charles, Papa Aroha, Koputauaki, Kennedy Bay, Whangapoua and Manaia. In addition to government agencies, other social services providers regularly book the rooms to see clients. In the last 12 months, there were 1500 face-to-face appointments with a government or nongovernment representative at the centre. There were nearly 3000 support calls, emails, faxes and face-to-face queries related to seeing visiting agencies. Twenty-three government agencies and 16 non-government agencies visited the Centre during this period. Agencies accessing the rooms included Probation Services, Māori Land Court, IRD, Community Mental Health, ACC, Workwise, as well as counsellors, computer tutors, speech and language therapists, Incredible Years Parent Programme facilitators, an osteopath, a lawyer, a masseuse and a naturopath. The Heartlands service also provides teleconferencing facilities, which are often utilised by the Waikato District Health Board for training purposes. Local residents appreciate the convenience of having so many agencies and services acessible in one location in the centre of the town.

IN 2016:

16 NON-GOVERNMENT AGENCIES AND 23 GOVERNMENT AGENCIES USED THE CENTRE CILT FACILITATED

1518 FACE-TO-FACE APPOINTMENTS

THERE WERE 2867 CALLS, EMAILS, FAXES AND FACE-TO-FACE QUERIES

13

Jim Davis Volunteer Driver On my retirement I purchased a large motor-home and spent some time getting to know NZ and playing in the Veteran’s Golf Tournament. After a couple of years I required surgery on both shoulders, and later my left knee. I came back to Coromandel to complete my rehab. During this time I was looking for something to do and someone mentioned volunteer driving, both the Thursday van to Thames and the car trips to Thames and Waikato Hospitals. This appealed to me as a service to the community, so as soon as I was able I began, first on the van, then later in my car. There are two aspects that I enjoy as a volunteer driver. Firstly, the van has a regular base of travellers that now know each other quite well. They chat away and look after each other and have a lot of laughs. The hospital appointment trips in my car have introduced me to some extremely likeable and interesting people. They all have their own adventures and stories to relate and I’m proud to call them friends. And the great part is, these people improve my life.

14

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

COMMUNITY TRANSPORT SERVICES The Community Transport Service is a vital service that enables Community Services Card holders from the isolated rural communities of the Upper Coromandel Peninsula access to health care at Thames Hospital and Waikato Hospital. The service is funded by the Waikato District Health Board. In 2015 our funding adequately met local demand for the service which allowed us to fund 700 eligible hospital appointments in 2016. Patients who drive their own vehicles to attend hospital appointments are given a cheque towards their travel costs. A dedicated team of volunteer drivers are available for patients who are unable to drive. Petrol vouchers are available for those who do not have photo ID and are therefore unable to cash a cheque at a bank. During the year CILT negotiated with ACC to be able to provide volunteer driver services to patients entitled to ACC funding. This has proved to be a great system for all involved. We have seven wonderful drivers available to drive Coromandel patients and two drivers for the residents of Colville and the Upper Peninsula. These dedicated volunteers enable this great service to continue to support our community.

If it wasn’t available we would have to use money set aside for groceries and bills which would leave us in a bad way It allowed me to keep appointments I otherwise wouldn’t have been able to keep

Mobility Van In 2016 the Coromandel Community Services Trust (CCST) van completed 46 trips with 395 passengers from Coromandel Town to Thames for shopping, dental appointments, WINZ and court visits. This fantastic service runs every Thursday, provided there are enough passengers (minimum of 3), collecting locals from their homes and dropping them back at the end of the day. CILT organises the bookings for the weekly trips and the drivers are volunteers. 46 trips

395 Passengers

15

16

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

VOLUNTEERS Carol Sutherland - Volunteer Coordinator The Coromandel Independent Living Trust welcomes volunteers. These people engage with the community and by assisting others a stronger community is built. CILT values and appreciates all of its volunteers, from hospital drivers to people swinging a hammer up at ‘The Goldmine’. The work of CILT is supported by over 60 formal and informal volunteers. We have various community projects which incorporate the skills volunteers bring, such as driving patients to hospital appointments, providing mentoring and skill-building workshops for ‘The Goldmine’ Re-use Centre, Artists in the Making and the Work Co-op, to name but a few. Some work with us on a daily and weekly basis and others offer a hand as needed for one-off events such as working bees on the Harray Track or Kiwi Can discos. As the Volunteer Coordinator, Carol Sutherland liaises with all volunteers and is always impressed by the range of skills they bring to their roles and their high levels of enthusiasm. Volunteers play a crucial role in CILT’s ability to connect with and support the needs of our community. Their great work during 2016 is very much appreciated. Being there to help others is part of the volunteer ethos that this community benefits from.

Over

60 Volunteers supported our projects in 2016.

They helped with working bees, maintenance of the Harray Track, driving people to hospital appointments, building at ‘The Goldmine’, and more.

17

The Graeme Dingle Foundation

COROMANDEL KIWI CAN Marlene Johnson - Kiwi Can Coordinator

Kiwi Can is a life-skills and values programme aimed at 5 – 12 year olds and is designed as part of a range of programmes founded in 1995 by mountaineer Graeme Dingle and lawyer Jo-anne Wilkinson in response to New Zealand’s negative youth statistics. It is a whole-school programme with all students in years 1-8 attending one session a week, each week of the school year. The Graeme Dingle Foundation focus is ‘Transforming young lives forever.’ In 2016, we delivered high-energy, interactive and challenging lessons to over 300 students around our four themes – Positive Relationships, Respect, Integrity and Resilience. This year, Kiwi Can delivered the programme to the tamariki at the Coromandel Area School (CAS), Colville School and Thames South School. Each school has enjoyed having Kiwi Can and feel that we complement their school culture and the values they promote to the pupils. Our Kiwi Can leaders during 2016 were Marlene Johnson, Gemma Lee, Jamie-Rose Leckie, Emma Hawkins and Jasmine O’Neil, plus our fantastic reliever Natalie Munns. We have formed a really awesome team with diverse strengths and interests. All our leaders are great role models, who are involved in the community and have built long-lasting positive relationships with students and schools, while leading action-packed and professional Kiwi Can lessons.

KIWI CAN DELIVERED LESSONS TO OVER 300

18

STUDENTS IN 2016

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

Kiwi Can Professional Development Each year our leaders attend a professional development camp at the Kiwi Can National training in January. This is where all the Kiwi Can leaders and coordinators from around the country get together and attend workshops, swap ideas and learn new and exciting tools to use for our lessons. At the end of this training camp our leaders always come back excited and ready to use their new skills in the classroom. >> Kiwi Can leaders Marlene and Gemma work with the rest of their team to complete an obstacle course

2016 Kiwi Can Programmes TERM

THEME

MODULE

CATCHPHRASE

1

Positive Relationships Whakawhanautanga

Fairness and Fairplay Leadership Conflict Resolution

“Positive Relationships fairness and fair play, build a positive relationship with somebody today”.

2

Integrity Pono

Making good choices Being a Role Model Accountability

“Kiwi Can says......Use integrity and you will see, the goodness in you shines through me.”

3

Resilience Taikaha

Goal Setting Problem Solving Perseverance

“I am resilient, I am strong, I face my fears, bring it on!”

4

Respect Manākitanga

For our School For our Community For our Environment

“We respect our school and community too, caring for our environment is the thing to do”

19

Kiwi Can Fundraising In 2016 our Kiwi Can leaders volunteered their valuable time to help raise much needed funds for the purchase of resources, equipment and prizes for our tamariki. Part of our fundraising for Kiwi Can is holding our famous Kiwi Can disco. It’s great to see many students from surrounding schools coming together for these fun-filled nights and having a wonderful time. This year’s theme was crazy hair. In July 2016 Kiwi Can had a stall at the Coromandel Illume Festival where we sold Glow Sticks, Glow merchandise and raffles. Also in July 2016 Kiwi Can Coromandel were lucky enough to to be the recipients of the Z Good in the Hood and we are very grateful for the $440 we received from the Z Whitianga.

Kiwi Can Sponsors We also thank our supporters, who make the continued successful running of Kiwi Can in our schools possible:

Sanford Ltd The Lion Foundation Coromandel Area School Colville School Thames South School Graeme Dingle Foundation Ministry of Education New Zealand Community Trust (NZCT) Thames Community Board Colville Social Service Collective Charitable Trust (CSSC) DV Bryant Trust Article from ‘The Informer’ newspaper - Whitianga.

20

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

Kiwi Can Family Fun Day In October 2016 we ran a Kiwi Can Family Fun Day to introduce what we do in Kiwi Can to parents and the wider community. This event was called the Kiwi Can Community Wonder Games. We are very grateful to Sanford staff for operating the barbecue and for supplying the mussels for our mussel fritters. Without the time volunteered by our leaders and their fundraising efforts our supply of resources and prizes for our students would be very slim.

21

Coromandel Area School The Kiwi Can leaders align their lesson planning closely with the school programmes, delivering quality, professional sessions with links to the school’s values initiative, the National Curriculum and Key Competencies in particular. In 2016 it was a pleasure to be part of the Junior Olympics day and also the end-of-year junior prize giving. GREAT EFFORTS - WE OWE YOU ALL A HEAP OF THANKS MURRAY MACDONALD COROMANDEL AREA SCHOOL PRINCIPAL.

Colville School Again the leaders have continued to develop excellent professional relationships with staff and aligned their planning wherever opportunities presented themselves. Colville School students always embrace theatrical and role-playing opportunities as a method of embedding our themes and concepts and of portraying their learning to others. A highlight for the leaders in 2016 was to be part of the Colville School 125 years celebration, the presentation of the new fire wagon to the Colville Community from the New Zealand Fire Service, the Colville School pet day and also being able to support Colville School with their trip to the Hamilton Zoo. MEITAKI KOREREKA FOR YOUR EXCEPTIONAL INPUT AND ENTHUSIASM WITH OUR COLVILLE SCHOOL STUDENTS. YOU HAVE ALL GONE BEYOND THE NORM TO HELP BRING ABOUT POSITIVE CHANGES WITH OUR CHILDREN. WE BELIEVE YOUR EFFORTS HAVE MADE A SIGNIFICANT IMPACT ON THE SCHOOL, TEACHING STAFF AND COMMUNITY BARRY ROSS COLVILLE SCHOOL PRINCIPAL.

Thames South School 2016 saw our leaders travel to Thames South School from Coromandel, a 50-60 minute drive every Tuesday. Although this can be at times a tiring trip, it is all worth it when we hear the heart warming greetings from the tamariki as we walk through the gate. Our leaders have a great relationship with students and teachers at Thames South School and our team absolutely love going there. THE TEAM IS A KEY PART OF HOW WE WORK HERE KIM NIKORA THAMES SOUTH SCHOOL PRINCIPAL.

22

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

CAREER NAVIGATOR Marlene Johnson - Career Navigator Coordinator In May 2016 a working party was formed with members of the Coromandel Business Association, the Coromandel Area School, Coromandel Independent Living Trust employees and a Trustee to investigate options for introducing a ready-for-work programme to the community. It was decided to run the experimental workshop modules of the Career Navigator programme initially as an introduction to the Upper Coromandel community where there are high levels of unemployment. The programme began on Thursday 8th September 2016 and was scheduled to run two days a week for a period of five hours per day over four weeks. Lunch was provided each day for the students to encourage attendance as well as to promote social interaction and discussion around the importance of good health and nutrition. As the current Kiwi Can Coordinator/leader and having been supervisor of the Community Max programme which helped disadvantaged youth into employment and further training, Marlene Johnson was the ideal choice of course facilitator. The Career Navigator programme had an initial eight enrolments, three referred from Probations, four from Caps Hauraki and a CILT volunteer. Unfortunately only two participants actually attended, possibly due to a tangi being held in Manaia on the first day. However, the programme charged ahead with our two keen students - one female aged 15 years and one male aged 16 years. Both were ex Kiwi Can students, a factor which appeared to encourage them to attend as they felt comfortable with Marlene. One aim of the course was to introduce each student to members of the community who could help them in the future. One student signed up to volunteer for the Moehau Environment Group (MEG) and the other was looking at doing some volunteer work at the local veterinary clinic in order to get some work experience. Both students enrolled to do a workplace first aid course with St John and to sit their driver’s licence test. The committee is now considering running the programme as an after-school option in shorter time blocks to allow school students to be included as well.

I find this course very good because it helped me recognise my values

23

TAUTOKO TAMARIKI Julie Douglas and Kate Donoghue - Facilitators

This programme offers support to individual families who, for a variety of reasons, require parenting and relationship support. The service was initially developed for parents who were unable to attend an Incredible Years Parent Programme. Our programme is child-centred, family-focused and strength-based. The overarching goal is to help parents/caregivers/whānau improve their parenting skills and to help them resolve problems to promote better child development, health and welfare. The focus is on enhancing parenting practices and behaviours, such as developing and practising positive discipline techniques, learning age-appropriate child development skills and developmental milestones, promoting positive play and interaction between parents and children, building relationships and locating and accessing community services and supports. This service enables facilitators to individualise support for families to bring about change within their situations/relationships through education, coaching, resources, support, learned skills and strategies. Tautoko Tamariki has been valuable in supporting vulnerable families. Ten families have benefited from this additional support to positively parent with worthwhile outcomes for the children involved. Families were also helped to access on-going support through other services and agencies. Kate Donoghue and Julie Douglas have been actioning referrals.

The referral process and criteria are available on the CILT website. www.cilt.org.nz

AHAKOA HE ITI HE POUNAMU ALTHOUGH IT IS SMALL IT IS A TREASURE

24

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

STRENGTHENING FAMILIES Julie Douglas - Coromandel North Regional Facilitator The Strengthening Families programme supports families where more than one agency is involved and provides a way for families to get coordinated access to services. By promoting cooperation between community organisations, social services and government agencies, everyone involved works more effectively and efficiently with the families/ whānau involved. Strengthening Families is run in a way that meets the unique needs of each family/whānau. This builds on the strengths and dreams of families, making them feel stronger and more connected to their communities. The Strengthening Families process empowers families to define their main issues and develop a plan to achieve their goals. This service has been particularly valuable in the Coromandel and Colville communities, where many families/whānau with dependent children and/or young people with multiple needs require support. Prior to involvement with Strengthening Families, many of these families have found access to other social services, including government departments, difficult. Since CILT gained this contract in 2013, the Strengthening Families service has supported fifteen families in the Coromandel/Colville area. CILT receives referrals from various organisations and agencies and the need for this service is evident in the positively changed circumstances for many children. The core funding for this initiative is shared between the Ministries of Education, Health and Social Development. Julie Douglas, Kate Donoghue and Jean Ashby facilitate these meetings.

NĀ TŌ ROUROU, NĀ TAKU ROUROU KA ORA AI TE IWI WITH YOUR FOOD BASKET AND MY FOOD BASKET THE PEOPLE WILL THRIVE

25

INCREDIBLE YEARS PARENT PROGRAMME Kate Donoghue - Facilitator

CILT facilitated two Incredible Years Parent Programmes during 2016, one in Whitianga and one in Manaia. We were able to run these programmes through funding from the Ministry of Education. The programme aims to positively influence the lives of all the participants and, most importantly, their children. Over 30 parents were involved and more than 70 children will have benefitted from the extra skills that the parents report in their final evaluations. The feedback is always positive. Two parents stated: “I seldom get angry now. IY has helped me understand my children and my own feelings too. I understand why they behave the way they do. I am now able to use my “toolkit” to help them….the programme is awesome.” “Incredible Years has helped in all parts of my life. Our whole family is happier. I loved the way the group worked. I feel more part of my community. I deal with my kids so differently now. I will recommend it to everyone.” Kate Donoghue facilitated both programmes, with Julie Douglas co-facilitating in Whitianga and Latisha Ngatai in Manaia.

I seldom get angry now. IY has helped me understand my children and my own feelings too. I understand why they behave the way they do. I am now able to use my “toolkit” to help them….the programme is awesome

26

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

WHANAU SOCIAL SERVICES Julie Douglas and Jean Ashby - Social Support Coordinators

Whānau Social Services is a new service to the Coromandel community. The contract for the service commenced in July 2016 and since then we have received a steady stream of referrals from various organisations and agencies. By December we had provided support for 59 family members. Our work at Whānau Social Services is based on our belief that every family can be a great family. Isolation from services, lack of suitable housing and inadequate resources can impact on families and family relationships. Families work well when they are free from violence, share healthy relationships, have access to housing, and have the resources they need to flourish. Our approach is to work alongside families, supporting them to build on their strengths and achieve their goals. We also work closely with other agencies to access the supports each family requires. We offer social work, advocacy and counselling support, focusing on the child, the family and their strengths. The overarching goal is to help parents/ caregivers/ whānau enhance skills and resolve problems to promote better family relationships, child development, health and welfare. We assess what the issues are and guide people to the services which can best further their goals. Support through this service is accessed via the CILT office. Julie Douglas and Jean Ashby coordinate these referrals.

The referral process and criteria are available on the CILT website. www.cilt.org.nz

NO REIRA NGA MANĀKITANGA O TE WĀHI NGARO KEI RUNGA I A TATOU KATOA TE ANO TATOU

27

The Artists In The making studio in Whitianga (above) and (below) participants enjoying an exhibition in Orewa

28

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

ARTISTS IN THE MAKING John Hawken - Coordinator Artists in the Making (ATM) is a day programme for people with a disability which operates two days per week in Whitianga. Since opening in 2002 we have had over 103 people attend this service. We use art and craft to develop creative skills, build confidence and self-esteem and break down isolation. We also encourage participants to connect to other services and employment opportunities. During the year 20 people came to ATM, with a combined total of 2275 hours attendance. Our activities included mosaics, painting, china painting, soap making and glass fusing in a microwave kiln. 2016 was an exciting year, with a number of big events. As a group project we made a mirror which we raffled, raising $500 which we used to attend the National Mosaic Exhibition in Orewa in October. Nine of us stayed overnight in Orewa, our first time away together, and we were very inspired by the exhibition. Claudine entered her mosaic of blue china, ‘Boris the Stag’. We continued with a local exhibition at The Doctors Surgery, which remained in place for three months, receiving a lot of positive feedback and raising greater awareness of ATM. During the weekend of the Illume Festival, we combined with the Work Co-op and had an exhibition in the Hauraki House Gallery, Coromandel. We exhibited over 40 pieces of art work, more than 270 people attended and we sold items to the value of $450. It was hugely successful, with many people commenting on the standard of work. We had an official opening, and participants were excited to see their work appreciated and hung professionally. A grant from Mercury Bay Community Board enabled us to purchase a new drill, a microwave kiln and equipment for glass fusing. We were then able to explore fusing glass in the microwave, which we could add to our mosaics or make into jewellery. We discovered many common things that are great to fire, cost little and help with recycling, such as bottles, broken vases, glass jewellery and marbles. We finished the year with eleven of us having a lovely Christmas lunch at Harbour House Cafe, joined by Jean Ashby and Maggie Wikaira from the Work Co-op.

WE USE ART AND CRAFT TO DEVELOP CREATIVE SKILLS, BUILD CONFIDENCE AND SELF-ESTEEM AND BREAK DOWN ISOLATION

29

THE WORK CO-OP Jean Ashby - Coordinator The Work Co-op has been operating out of a villa in Wharf Road in Coromandel Town for over 16 years and is run like a big whānau where everyone supports each other to set and achieve goals. The programme supports people within the township and remote outlying areas who have a disability. We also assist Probation Services clients to complete their community service hours and safely reintegrate into the community as well as helping youth transition from school into employment and training. The Work Co-op are very involved with and valued by the community. In 2016 participants provided catering for events at local marae and within the township, mowed the lawns at local urupa and helped kuia and kaumatua with household and gardening chores.

Who needs a genie in a bottle when we have a Jeanie in a van

Throughout the year the group helped with maintenance on a local walking track managed by CILT, along with other CILT staff, Probation Services clients and local volunteers. Every week art classes were held with the participants in a variety of different media, the results of which sold well throughout the year or were given to family and friends. Table place mats, cards and cushions were the most popular items purchased. In July, during the Illume Festival, an art exhibition was held in conjunction with the participants from the Artists in The Making programme in Whitianga. This was an extremely successful event, where the participants were very proud to show off their creations and had an opportunity to fundraise. One of the highlights of year was a visit in August by eight female group members to the Hamilton Craft and Quilt Fair. They came back with lots of bright ideas for future creations.

> Watch a short video about the Work Coop: https://youtu.be/kE7MFko6bJw

30

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

31

32

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

WELL HOUSED COROMANDEL Kapanga Flats CILT is the only government-registered Community Housing Provider within the region bordering South Auckland, Waikato and Bay of Plenty. During 2016 CILT continued to work towards increasing the availability of social housing for people in need on the Coromandel Peninsula. We have a long-term strategy to partner with the Thames Coromandel District Council (TCDC) to identify surplus council land that could be suitable for the development of social housing in the Upper Coromandel. The 14 pensioner flats CILT owns are located in the centre of the town, 200 metres from shops, health care and social services. Seven of the flats are bedsits that were purchased from the Thames Coromandel District Council in 2008 through the use of the Housing Innovation Fund from Housing New Zealand Corporation, while the other seven are one-bedroom purpose-built dwellings constructed by CILT in 2012. The flats are provided for people aged over 60 with limited assets, low incomes and who are able to live independently. There were few tenant changes at the Kapanga Flats during the year and the flats remain fully tenanted with a waiting list. The grounds continue to be improved by tenants, Work Co-op participants and volunteer support. During 2016 the installation of ramps into all units was continued by a CILT volunteer, utilising funding received from the Coromandel Senior Settlement Trust in 2015. CILT provides parking for the Coromandel Community Services Trust mobility van at the Kapanga Flats site. This is very handy for the tenants who regularly use this service for weekly shopping trips to Thames. We were pleased when the construction of a carport was completed at the end of 2016 to house the van, a project made possible by funding received from the Coromandel Senior Settlement Trust. This was another great example of local organisations working together for the benefit of the community. As a registered community housing provider, CILT is able to support new tenants on low incomes to access the Ministry of Social Development’s Income Rent Related Subsidy. We encourage all potential tenants and people in the area with housing needs to contact Work and Income to find out if they are eligible for this subsidy. We are always looking for innovative ways to meet the housing needs of people in the Upper Coromandel Peninsula. We have identified a need for emergency housing and also group housing for individuals who would suit a group environment better than living on their own. Opportunities to meet these needs continue to be investigated. CILT is a member of the Australasian Housing Institute and Community Housing Aotearoa and has regular contact with stakeholders on a local and national level regarding housing issues and opportunities. CILT also gratefully acknowledges the ongoing support of the New Zealand Housing Foundation with the development of our social housing strategy.

33

‘THE GOLDMINE’ RE-USE CENTRE

‘The Goldmine’ Re-use Centre opens its doors ‘The Goldmine’, Coromandel-Colville’s new recycling facility, opened its doors for its first day of trading on 28 December 2016. Located at the Coromandel Refuse Transfer Station (RTS) in Hauraki Rd, it was built on the site of the Hauraki goldmine, a flourishing enterprise back in the 1800s, and the reason for its name. It is operated by the Coromandel Independent Living Trust (CILT). The philosophy behind the venture is to improve waste management practices in the CoromandelColville Ward by reducing the volume of reusable items being thrown away and transported out of the district to be disposed of at the Tirohea landfill near Paeroa. The facility offers a sales shop and outdoor display area, as well as a workshop for repair of damaged items and a space for creative pursuits. A further goal of the enterprise is to provide waste minimisation training and resources for local events. As Executive Trustee Mike Noonan says: “It’s a

win/win all around as we all get access to useful items that would otherwise be disposed of at a high cost to both the ratepayer and the environment.” The venture offers both paid employment and training opportunities for local youth, with the intention that the workshop be operated primarily by skilled volunteers.

The facility was established as a joint venture between CILT, the Thames Coromandel District Council (TCDC), who own the site, and Smart Environmental Ltd (SEL). Funding for the project came from the Ministry of the Environment waste minimisation fund, the TCDC, CILT, Waikato Regional Council, Trust Waikato, SEL, The Seagull Centre Trust (Thames), and from local sponsors. The project began when the Coromandel-Colville Community Board asked CILT to investigate ways to improve waste management in the ward approximately four years ago. Project Manager, Guy Macindoe says it was real team effort to bring the project together, with many challenges and delays on the way. ‘The Goldmine’ team and the Coromandel Independent Living Trust would like to thank the local community and their project partners for all their support. Without it, the venture would not have come to fruition.

34

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

THE HARRAY WALKING TRACK The Harray Walking Track, first opened in 2009, continues to be used by locals and holiday makers all year round. CILT is responsible for ongoing maintenance and much of this work is carried out by Work Co-op members, CILT staff, volunteers and Probatioon Services clients. In 2016 a grant of $6000 from the Thames Coromandel District Council for local economic development was particularly useful for keeping the track in good order and with clear signage. Coromandel on Track Huarahi Ora gratefully acknowledge the Coromandel-Colville Community Board for this funding.

SAMUEL JAMES RESERVE

Lou Rust - Project Coordinator

Eight years on from its beautiful restoration, the Samuel James Reserve building continues in its dual role, first as the Coromandel Town’s flourishing Information Centre and secondly as public restrooms. Located in the heart of Coromandel Town, with beautiful gardens, seating and swings, the Reserve acts as a hub for visitors to the town as well as a meeting place for local residents. Under contract to TCDC and in turn Smart Environmental Ltd (SEL), CILT manages the daily opening, closing and cleaning of the two public toilets. Our thanks to Rhys Williams and Sam Ward who continue to ensure that this worthwhile facility is available to the public. We are grateful for this opportunity to provide employment in our town. Thanks also to our volunteers who clean the gutters and waterblast the building each year to maintain its pristine appearance. In 2017 we plan to install a noticeboard in the reserve to keep locals and visitors informed about CILT activities and projects.

35

FINANCES AND HUMAN RESOURCES

Jo Scott CA - Financial Controller Lou Rust - Finance and HR Administrator

I am pleased to present the Performance Report for CILT for the year ending 31 December 2017. Owing to our late balance date (31 December), this is the first year our Charitable Trust has reported using the new Public Benefit Reporting Standards which also include a Statement of Service Performance and a Statement of Cashflows. CILT had a very successful year after receiving funding for capital projects of $178,989. However, the year ended with an operating loss of $27,199, the bottom line surplus being $151,790. We were pleased to complete capital projects during the year, those being the construction of ‘The Goldmine’ Re-use Centre and the erection of a carport to house the mobility van owned by another community trust. Many thanks go to the funders who enabled these projects to be achieved. Income was down with the loss of funding to provide adult and community education. However, our Finance Team were able to continue to provide Xero online accounting software classes in both Coromandel and Whitianga during the year. CILT uses Xero software to easily track income and expenditure by project and it allows control, transparency and accountability. During the year two Resource Centre staff took parental leave. This provided the opportunity to offer employment to two new local people. Several new roles were created including a part-time Volunteer Coordinator (Carol Sutherland - pictured opposite), a coordinator for ‘The Goldmine’ Re-use Centre, and an existing staff member took on extra hours to become the Operations Coordinator. We were also pleased to be able to employ the services of a qualified Social Worker who is well known locally. All staff undertake regular training and professional development which increases the capability of our organisation.

$178,989 CAPITAL PROJECTS FUNDING

- $27,199 OPERATING LOSS

=

$151,790 BOTTOM LINE SURPLUS

$1,740,691 TOTAL ASSETS

Full audited 2016 year financial statements can be found on the CILT website or at the Charities Register (URL below) or by scanning the QR code. https://www.charities.govt.nz/charities-in-new-zealand/the-charities-register/

36

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016

Guri, Sonia, Jo and Carol

Gurwinder Kaur - Achieving Success Gurwinder (Guri) Kaur, a year 13 student joined our Finance Team during the 2016 year as part of the Coromandel Area School Gateway programme. We were delighted when Guri achieved the honour of School Dux at the end of the year and was offered scholarships to study at two universities. Guri also received the top accountancy student prize from the Volcanics eLearning Community, a group of 23 schools from the Central North Island who share resources. Guri has gone on to study accountancy at Auckland University of Technology (AUT) and we are very proud that our CILT staff helped her learn practical accountancy skills. We are also grateful to Sonia Waara who volunteered at CILT during the year learning various office skills and assisting with clerical tasks.

37

CILT Annual Report 45 Tiki Road Coromandel NZ Phone: 07 866 8358 www.cilt.org.nz Email: [email protected]

38

COROMANDEL INDEPENDENT LIVING TRUST ANNUAL REPORT 2016