May 2014: CCA Product Training

CHC50612 Diploma of Community Services Work

Agenda •  Rationale •  Target audience •  Demographic info •  Motivations

•  Employment outcomes •  Entry requirements

•  Course structure •  Structured Workplace Learning •  Comparison with competitors •  Price

Rationale st 1

•  Since Jan 2014, 5 of top 7 OC courses are from Community Services Faculty •  The Community Services industry •  •  • 

grew 51% in past 10 years needs 300,000 newly qualified workers in next 5 years Government is investing $2.2b into the sector in next 5 years

•  Almost 10,000 students enrolled in this course at TAFE in 2013 (face to face) – volume is there •  Medium level competition in the online market, price competition is low

Target Audience This course has been tailored to appeal to two distinct audiences Audience 1. Experience working in Community Services 2. No experience but strong connection to community/social issues

Desired outcome To gain supervisor/management positions To break into industry and gain employment

Learner profile: 92% Female | Average age 33 | Minimum education: Certificate III Motivations: the desire to give back to the community, the opportunity to

transform lives (of others, and their own). The career is challenging but very rewarding and the audience is very passionate about social issues. They are not motivated by salary or status but appreciate a steady, stable, worthwhile career where they can help others and contribute to society. This course would be suitable for graduates of the CIV in Youth Work



Employment Outcomes Graduates of this qualification could work across a range of organisations: non-government organisations and welfare agencies •  Mission Australia •  Lifeline •  Anglicare •  Youth off the Streets •  Caritas Australia government agencies •  Department of Community Services (DOCS NSW) •  Housing NSW •  Australia Government Department of Social Services •  Australian Institute of Health and Welfare

Graduates could choose to work in a number of areas depending on their passions or interests, including: •  Aboriginal and Torres Strait Islander services •  Youth and children •  Alcohol and other drugs •  Housing •  Community development (eg sporting programs, after school activities etc) •  Family Services Potential job titles: •  community services worker •  family services coordinator •  group facilitator •  pastoral care counsellor •  social welfare worker •  case manager •  program manager

Entry Requirements Entry requires completion of:

•  CHCCS411C Work effectively in the community sector •  HLTHIR403C Work effectively with culturally diverse clients and co-workers* These units are from the CIV in Community Services Work OR

Extensive work experience in Community Services (see website or brochure)

*We have included these two units as the ‘Foundation’ units of the course – so the course is direct entry regardless of the level of experience of the student. Those who have completed the CIV in Community Services Work or have work experience can apply for credit transfer or RPL.

Other requirements:

18 years of age minimum, and completion of Year 12 (or a CIII or 3 years work experience) for the literacy requirement Structured Workplace Learning: 200 hourts of work placement

Course Structure

‘Foundation’ units serve as the intro to the

course 9 study periods to complete after the Foundation 20 units total Duration = 2 years Awarded by ICMT – not a TAFE course

Order of studies

Code

Unit title

Foundations in community service

HLTHIR403C

Work effectively with culturally diverse clients and co-workers

CHCCS411C

Work effectively in community sector

Study Period 1" Establishing case plans

CHCCS500B

Conduct complex assessment and referral

CHCCM402E CHCLD415A

Establish and monitor a case plan Confirm client developmental status

HLTHIR404D

Work effectively with Aboriginal and/or Torres Strait Islander people

Study Period 3 " Managing case plans

CHCCM503C

Develop, facilitate and monitor all aspects of case management

CHCCW503A

Work intensively with clients

Study Period 4" Reflecting on own practice

CHCCSL501A

Work within a structured counselling framework

CHCORG428A

Reflect on and improve own professional practice

Study Period 5" Working within legislative requirements

CHCCS502C

Maintain legal and ethical work practices

HLTWHS300A

Contribute to WHS processes

Study Period 2 " Working effectively

Study Period 6" Communicating effectively Study Period 7 " Working within the wider community Study Period 8 " Analysing sociological factors

Study period 9 " Supporting people at risk

Develop, implement and promote effective workplace CHCCOM504B communication CHCGROUP403D Plan and conduct group activities CHCCD514B

Implement community development strategies

CHCAD504B

Provide advocacy and representation services

CHCLD514B

Analyse impact of sociological factors on clients in community work and services

CHCCD509C

Support community leadership

CHCMH408C

Provide interventions to meet the needs of consumers with mental health and AOD issues

CHCCHILD401B

Identify and respond to children and young people at risk

Structured Workplace Learning 200 hours of work placement in a relevant community services organisation. Work placement can be completed in the student’s current workplace – must be approved by Open Colleges. If not, students will source their own work placement and can access the support of the Workplacement Support Team Students commence work placement in Study Period 4 to ensure they have developed skills in case management and working effectively in a community services environment. The Workplace Supervisor will need at least 3 years experience and hold a Diploma of Community Services (at a minimum). Before commencing work placement, all students will be required to obtain a Criminal Record Check, and if work with children, a Working with Children Check.

Competitor Comparison

Price

Entry Requirements Work placement Duration

Seek Learning (OTEN) $5,790 VET FEE HELP

North Coast Tafe (TAFE NOW) $4,950 VET FEE HELP

CoursesNow (TAFE NSW) $4,990 VET FEE HELP

Must complete elective units from CIV 240 hours

Offer pre-requisite units as $544 foundation course 200 hours

Must complete elective units from CIV 400 hours

2 years

18 months

24 months

Open Colleges $4,890 $100 deposit $99.79 per week Direct Entry

200 hours 24 months

Questions? Email me: [email protected] th Pre-enrolment: Wednesday 7 May 2014 th Course material live: Friday 16 May 2014