Dear Hiring Manager, First of all Ilker Kachan would like to express the highest interest and enthusiasm for this opportunity as a hotelier who has served in luxury hotel & residence concepts and high-end restaurant locations with great achievements. His education, totally eight years of Hotel and Tourism Division and experiences at the best companies of our industry is the key indicator to succeed in this role. Ilker Kachan hold a number of positions and had experiences in food industry as well as hotel management in companies such as, Inter.Continental Hotels at finance department, top management at catering and patisserie business in Istanbul and Moscow, several hotel pre-opening and food and beverage management roles in Old Alaska and North Pole, Turkey Renaissance Hotels, Four Seasons, Swissotel Moscow and Rocks Hotel & Casino which carried him to top management roles at Kuum Hotel & Spa, Mandarin Oriental Turkey Project, and Palmali Group in Turkey. Here is some greatest strengths which makes ilker Kachan a true hospitality leader and a unique professional of hospitality. Planning, renovations and constructional organization of hotel and restaurant concepts, executing and successful operational and financial management of hospitality environments. Please have more information about his core skills in details below. Thank you for your time and consideration. Profile Summary Operational Director and General Manager in luxury Hotels and concepts, managing high profile/upscale hotel and resorts, restaurant and catering concepts Extensive pre-opening and opening backround Excellent performance within top-end operations at difficult locations Excellent financial acumen, purchasing, cost accounting, stock control and p&l reports Continually developer sales plans, manage the Public Relations as the face of the establishment and bring forth additional revenues through promotions Very Strong Leadership skills, coaching, hiring and training, evaluating staff Creator of winning teams for excellent service, guest experience and consistency Excellent personality, communication & presentation skills, Cultural awareness Pro-active and excellent planner, effective management in multicultural environments
Kind Regards, Ilker Kacan +90 531 2308925 skype: ilker.kacan https://tr.linkedin.com/in/necmiilkerkacan
NECMI ILKER KACAN
Contact Information
Personal Information Date / Place of Birth Education Marital Status
Turkey - Istanbul & Mersin 90 (531) 230 89 25
[email protected] [email protected] 06th March, 1973 Turkey - Istanbul Bachelor’s Hotel Management and Tourism, Izmir Vocational School, Hotel and Tourism, Istanbul Married
Freelance Consulting , Project Management 02.2015 - … Mavi Beyaz Boutique Hotel Mersin – Turkey ( 39 Rooms Hotel and Beach Club) Turay Catering & Laundry Astana – Kazakhstan (10.000 sqm catering and laundry project) Ana Hotel Urmiya– Iran (5* City Hotel, Convention, Asian and Mediterranean Restaurants, Dining Room, Lobby Lounge, Fitnees and Spa, Club Floor ) General Manager, Turkey Palmalife Bodrum Resort & Spa- (Luxury Boutique -32 Comfort, 8 Executive Rooms and 12 Villas, ESPA ) Palmarina Boutique Hotel ( 18 Rooms) Palmalife Marina Hotel ( 15 Suites , 1+1 , 2+1 and 3+2 with pool, Marina Spa and Fitness Center) 2015 Luxury Lifestyle Award 02.2014 – 12.2014 Management of 3 projects, general maintenance and betterments of Marina Hotel Projects and Marina Spa & Fitness Center. Preparation of plans and dead-lines, management of the process, hotel annual budget and staff budget, established sales prices, room rates and menus, management allover hotel facilities and operations. Worked in coordination with Billionaire Club, Cipriani Restaurant and Nobu which are managed by Palmali Group in Marina. 22% revenue increment.
Director of Hospitality Services and Sales Lounge, Turkey Astas Holding, Mandarin Oriental Bodrum Project ( Luxury International 5 Star Hotel Chain and Residences with 102 Rooms and Suites, 98 Villas, 112 Residences in 650.000 sqm) 04.2012 - 04.2013 Worked in coordination with project directors, architects, engineers. Management of hospitality services such as management of beach clubs, VIP and complimentary services, , housekeeping operations, security, valet service, transportation of visitors, operating show villas. Receiving materials and furniture, holding inventory of FF&E and OS&E, landscaping of project, managed daily expenses and expense reports of operations and sales lounge. General Manager, Turkey Kuum Hotel and Spa, Bodrum ( Luxury, Design Boutique Hotel with 64 Rooms and Suites, 37 Residences, Spa Center 2300 sqm) 05.2010 - 04.2012 Created Operational Standards, Hands-on operational management of the hotel, beach club and SPA center. Developed room sales and managed global marketing, beach club and the spa centre, Prepared monthly operational reports for head-quarters. Revenue increment 141% in the second operational year, Developed F&B services, Co-working with Club 29 beach club & Restaurant and Sortie brands. 2010 World Hotel Award- True Stylish 2011 International Hotel Award –Best Architecture 2012 Best Luxury Destination Spa Food and Beverage Manager Rocks Hotel and Casino ( 5 Star Luxury Casino Hotel with 156 Rooms and Suites) 02.2009 - 02.2010 Created Operational Standards of F&B department, Operational management of outlets, kitchen and store management,, hiring and training staff, managed international and national concert organizations, special occasions and promotions, casino events and tournaments, hygiene and sanitary, increased banquet income, promotions, development of new outlets. Managed departmental budget and cost functions. Management Information Highest Budget Managed (USD) Profit/Loss Responsibility Executive Board Member Title of Upper Manager Recruitment/Dismissal Authority Signature Authorization
2 (M. USD) Monthly Yes Yes Vp, CEO Yes Yes
Experience/Years Executive Board Food and Beverage Operations Food and Beverage Management Financial Affairs, Budget and P&L ISO 18001 - HACCP Business Development Sales and Marketing Rooms Management
10 27 18 18 12 12 12 5