NH-310C HCNA Coax Ethernet Converter

Page 1 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

TABLE OF CONTENTS 1TABLE OF CONTENTS ............................................................................................ 1 TABLE OF CONTENTS .............................................................................................. 2 1.0 PRODUCT DESCRIPTION ................................................................................... 3 2.0 PRODUCT FEATURES & STANDARDS............................................................. 4 2.1 Features

4

2.2 Supported Standards

4

3.0 DETAILED SPECIFICATIONS ............................................................................ 5 4.0 INSTALLATION .................................................................................................... 6 4.1 Check Product Kit Contents

6

4.2 Pre-Installation Requirements

6

4.3 Ethernet Port Connections

6

4.4 HCNA Port Connections

7

4.5 Sample Configuration

7

5.0 HARDWARE DESCRIPTION............................................................................... 9 5.1 Front Panel

9

5.2 Rear Panel

10

APPENDIX A – CABLE REQUIREMENTS ............................................................ 11 A.1 Ethernet Cable

11

APPENDIX B – TROUBLESHOOTING .................................................................. 12 B.1 Basic Troubleshooting Using the LED Indicators

12

SYSTEM DIAGNOSTICS.......................................................................................... 13 APPENDIX C – COMPLIANCE & SAFETY ........................................................... 14 C.1 FCC Radio Frequency Interference Statement

14

C.2 Important Safety Instructions

14

C.3 FCC Warning

15

C.4 CE Mark Warning

15

APPENDIX D – WARRANTY ................................................................................... 16

Page 2 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

1.0 PRODUCT DESCRIPTION The Netsys HCNA Coax Ethernet Converter (NH-310C)provides a cost effective, plug and play, standards-based HCNA 3.1 Converter for point-to-point or multipoint networks up to eleven (11) locations over new or existing 75 ohm coaxial cable (RG-6, RG-11, RG-59) at distances up to 4,000 feet and speeds up to 200Mbps. The NH-310C is capable of combining TV and network services over the same coaxial cable system and is ideal for a variety of network devices including IP cameras, wireless access points, PCs, gaming units, IP phones, etc. in the home, small office/home office, hotel/motel and/or MTU/MDU environments. The NH-310C is HPNA 3.0/3.1 compliant and comes ready to plug and play out of the box for distances up to 4,000 feet (1,220m) and is capable of speeds up to 200Mbps. The HCNA Ethernet Converter operates over existing coaxial cable and features dual 10/100 Auto-MDI/MDIX Ethernet ports. The NH-310C's HCNA Port is connected to the coaxial cabling extending throughout the home or from the central office location. It can then connect to one or more NH-310C converters throughout the location. The TV Port can be utilized to carry the TV or STB signal over the same cable, and the two (2) RJ-45 Ethernet ports connect to a NIC, hub, switch, or other network devices including IP phones. The NH-310C HCNA Ethernet Converter provides a simple and cost-effective solution for creating standards-based coaxial cable networks and distributing High-Speed Internet Access in the home, small offices, home offices, hotels/motels and multi-tenant buildings.

Page 3 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

2.0 PRODUCT FEATURES & STANDARDS 2.1 Features 

Compliant with HomePNA3.1/HomePNA3.0 over coaxial cable(HCNA) specifications (ITU-T G.9954)



2 X Auto-sensing 10/100/1000 Mbps Ethernet port with Auto MDIX



Supports trnsmission speed up to 200Mbps over coaxial cable and distance up to 1220m (4000ft) or -160dBm/Hz noise floor



Supports point to point and point to multipoint application



Supports auto-speed from 4Mbps up to 200Mbps(upstream + downstream)



Compact desktop design

2.2 Supported Standards 

802.3 Ethernet



802.3x Fast Ethernet



802.1p



802.1p/TOS



802.1Q pass through

Page 4 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

3.0 DETAILED SPECIFICATIONS Product Kit Contents

Protocols & Standards Interfaces

1 X NH-310C 1 X User Guide Mini-CD 2 X Straight-through Ethernet Cable 1 X AC to DC Power Adapter IEEE802.3 / IEEE802.3u / ITU-T G.9954 standard 2 x RJ-45 10/100Mbps Ethernet port with Auto-MDI/MDIX 1 x F-type female coaxial connector for HCNA 1 x F-type female coaxial connector for STB/TV

1 x Power jack for 5VDC / 1A power adapter Maximum Speed Up to 200Mbps Maximum Distance 1220m(4000ft) over RG-59, RG-6, or RG-11 coaxial cable Maximum Noise Floor LED Indicators

-160dBm/Hz 1 x Power LED 2 x Ethernet “Link/Activity” LEDs 1 x HCNA “Link/Activity” LED

SAT HCNA Transmission Spectrum Dimensions Kit Shipping Weight Power Requirements Operating Temperature Humidity Agency Compliance

2 x HCNA Line Speed “High/Low” LEDs 12MHz ~ 44MHz

5.12” x 3.72“ x 1.06“ (130mm x 94.5mm x 27mm) 4 lbs. (1.81Kg) External Switching Power Adapter (Input: 100-240VAC, 50/60Hz Output: 5V/1A) 32 to 122°F (0 to 50°C) 10% to 90% Non-Condensing FCC Part 15 Class A, CE, RoHS

Page 5 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

4.0 INSTALLATION This chapter describes how to install the NH-310C for a typical application. A sample application is provided in Section 4.5.

4.1 Check Product Kit Contents Carefully unpack the product kit and check its contents against the below list. Product Kit Contents

1 X NH-310C 1 X User Guide Mini-CD 2 X Straight-Through Ethernet Cables 1 X AC to DC Power Adapter

Please inform the place of purchase immediately if there are any missing or damaged parts. If possible, retain the original packing materials and use them to repack the unit in case the need arises to return the product for repair.

4.2 Pre-Installation Requirements Before you start the actual hardware installation, please make a best efforts attempt to provide an adequate operating environment by verifying the following installation requirements: 

Power Input Requirements: 100-240VAC, 50/60Hz



Location: - The NH-310C Unit is typically located at the central location (CO, Computer Room, Telephone Closet, etc.) - The unit should be located in a cool dry place, with at least 10cm/4in of space at the front and back for ventilation. - The unit should be placed out of direct sunlight, and away from heat sources or areas with a high amount of electromagnetic interference.



The NH-310C unit can be installed on any level surface (i.e. desktop or shelf).



Ensure all network cables and connections are available for installation

4.3 Ethernet Port Connections After placing the NH-310C HCNA Coax Ethernet Converter at the appropriate location, use the Straight-Through Ethernet Patch Cable provided in the product kit to connect Page 6 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

the Ethernet Port of the unit to the appropriate Ethernet port of the attached network devices. Please refer to Ethernet Port pin outs in Appendix A if necessary. The Ethernet Ports on the NH-310C units are Auto MDIX and therefore can connect to all types of network equipment without the need for a Crossover Ethernet Patch Cable. The network devices attached to the NM-1000 units must support auto-negotiation at 10Base-T, 100Base-TX, or 1000Base-TX/FX operation. Note: All Network Connections (Ethernet Port) must be made using Category 5 UTP cable or better for 100Mbps operation and Category 3/4 UTP cable or better for 10Mbps operation. All network connections can be no more than 328 feet (100m) from end to end.

4.4 HCNA Port Connections All Home network connections must use RG-59 75Ω coaxial cable and must not exceed -160dBm/Hz noise floor.

4.5 Sample Configuration The modem has been designed to operate on the coaxial cable installed in homes throughout the world. They utilized the same cable and connectors commonly used for television. The modem had 2 Ethernet ports. One port is used to connect to the ISP to provide Internet access and the other port is used to connect devices such as a Hub, concentrator, bridge, or router. The device attached to these ports must support auto-negotiation. The 2 Coaxial connectors are used to connect to a TV or to another modem that is connected by its Ethernet Port to the LAN card of a PC, notebook, or another internet access device or its coaxial connector to a TV or cable set-top box. The modems can connect through a coaxial wall socket. The modem’s coaxial connector can support the transmission of data up to 200Mbps across the existing coaxial cable and can reach up to 4,000 feet (1220m) or -160dBm/Hz. Make sure that the connector is inserted properly and locked. Ethernet cable used must conform to FCC standard to ensure data integrity and it should not exceed 100 meters (328 feet).

Page 7 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

Page 8 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

5.0 HARDWARE DESCRIPTION This section describes the physical features of the NH-310C units.

5.1 Front Panel The front panel of the NH-310C HCNA Coax Ethernet Converter has the following features:   

Link/Activity, Duplex LEDs for the Ethernet Ports Link/Activity and Speed LEDs for the HCNA Port Power LED

LEDs

Color

Power

Green

LAN1 & LAN2 Green (Ethernet LED) HCNA (HCNA LED)

Green

Green Line Speed Green (HCNA Yellow LED) Yellow

Status

Descriptions

On

HCNA system power good and also functioning properly.

Off

HCNA is not ready or has malfunctioned.

On

Ethernet link is up.

Blinking

Transmit or receive activity.

Off

Ethernet link is down.

On

HCNA is link to another HCNA pair.

Blinking

Transmit or receive activity.

Off

HCNA is not connected. Actual line rate is > 64Mbps for upstream and downstream line rate. Actual line rate is 64Mbps ≦ X ≧ 32Mbps for upstream and downstream line rate. Actual line rate is < 32Mbps for upstream and downstream line rate.

On +

On On

Page 9 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

Dataspeed (Mbps)

SNR (dB)

Line speed LED on

80 or above

28

Green

64

27

Yellow + Green

48

25

Yellow + Green

32

23

Yellow + Green

32

22

Yellow

16 or below

18

Yellow

5.2 Rear Panel The following figure shows the rear side of the Modem.

Connectors

Type

Description

HCNA

F-type female coaxial cable

For connecting the 2 HCNA modems.

TV

F-type female coaxial cable

For connecting to TV or STB.

LAN1/LAN2 Power

RJ-45 Power jack

For connecting to an Ethernet equipped device. For connecting to 5VDC / 1A power adapter.

Page 10 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

APPENDIX A – CABLE REQUIREMENTS A.1 Ethernet Cable A Category (CAT) 3,4 or 5 UTP (unshielded twisted pair) cable is typically used to connect the Ethernet network device to the NM-102 units. Two (2) Category 5 Patch Cables are provided in the NM-102EKIT for convenience. . A Category 5 Patch Cable typically consists of four pairs of wires, two of which are used for transmission. The connector on the ends of the cable is referred to as an RJ-45 connector and it consists of eight pins. The Ethernet standard uses pins 1,2,3 and 6 for data transmission purposes. Category 5 Patch Cable RJ-45 Connector Pin Assignments PIN 1 2 3 4 5 6 7 8

DESIGNATION TX+ TXRX+ NC NC RXNC NC

FUNCTION Ethernet Differential Transmit Signal (+) Ethernet Differential Transmit Signal (-) Ethernet Differential Receive Signal (+) Unused Unused Ethernet Differential Receive Signal (-) Unused Unused

Page 11 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

APPENDIX B – TROUBLESHOOTING B.1 Basic Troubleshooting Using the LED Indicators The Modem can be easily monitored through its comprehensive panel indicators. These indicators assist the network manager in identifying problems the hub may encounter. This section describes common problems you may encounter and possible solutions. 1. Symptom:

POWER indicator does not light up (green) after power on.

Cause:

Defective External power supply

Solution:

Check the power plug by plugging in another that is functioning properly. Check the power cord with another device. If these measures fail to resolve the problem, have the unit power supply replaced by a qualified distributor.

2. Symptom: Cause: Solution:

Link indicator does not light up (green) after making a connection. Network interface (ex. a network adapter card on the attached device), network cable, or switch port is defective.

2.1

Verify that the switch and attached device are powered on. 2.2 Make sure the cable is plugged into both modems and corresponding device. 2.3 Verify that the proper cable type is used and its length does not exceed specified limits. 2.4 Check the modem on the attached device and cable connections for possible defects. 2.5 Replace the defective modem or cable if necessary.

3. Symptom: Line speed LEDs do not light up green only, LEDs light up both green and yellow after making a connection. Cause: It is a normal response of the device when it is running at 32 to 64Mbps or SNR value at 23 to 27dB. Solution:

To increase the dataspeed to more than 64Mbps, so that line speed LED will light up green then you have to increase the SNR value to 28 or above. Either by decreasing the coaxial cable distance or by decreasing the number of splitters connected to the coaxial cable.

Page 12 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

System Diagnostics Power and Cooling Problems If the POWER indicator does not turn on when the power cord is plugged in, you may have a problem with the power outlet, power cord, or internal power supply as explained in the previous section. However, if the unit power is off after running for a while, check for loose power connections, power losses or surges at the power outlet, and verify that the fan on back of the unit is unobstructed and running prior to shutdown. If you still cannot isolate the problem, then the internal power supply may be defective. In this case, please contact your local dealer. Installation Verify that all system components have been properly installed. If one or more components appear to be malfunctioning (e.g., the power cord or network cabling), test them in an alternate environment where you are sure that all the other components are functioning properly. Transmission Mode The default method of selecting the transmission mode for RJ-45 ports is 10/100 Mbps Ethernet, for coaxial connectors are 200Mbps HCNA. It supports auto-negotiation and is half-duplex. Therefore, if the link signal is disrupted (e.g. by unplugging the network cable and plugging it back in again, or by resetting the power), the port will try to reestablish communications with the attached device via auto-negotiation. If the device does not support auto-negotiation, communications can be easily lost (i.e., reset to the wrong mode) whenever the attached device is reset or experiences a power fluctuation. The best way to resolve this problem is to upgrade these devices to a version that support Ethernet and 200Mbps HCNA. Physical Configuration If problems occur after altering the network configuration, restore the original connections, and try to track the problem down by implementing the new changes, one step at a time. Ensure that cable distances and other physical aspects of the installation that do not exceed recommendations. System Integrity As a last resort verify the switch integrity with a power-on reset. Turn the power to the switch off and then on several times. If the problem still persists and you have completed all the preceding diagnoses, then contact your dealer.

Page 13 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

APPENDIX C – COMPLIANCE & SAFETY C.1 FCC Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a computing device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. The equipment and the receiver should be connected to outlets on separate circuits. 4. Consult the dealer or an experienced radio/television technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

C.2 Important Safety Instructions Caution: The direct plug-in wall transformer serves as the main disconnect for the product. The socket outlet shall be installed near the product and be readily accessible. Caution: Use only the power supply included with this product. In the event the power supply is lost or damaged: In the United States, use only with CSA certified or UL listed Class 2 power supply, rated 5Vdc 800ma or above. Page 14 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

In Europe, use only with CE certified power supply, rated 5Vdc 800ma or above. Do not use this equipment near water, for example in a wet basement. Avoid using a telephone during an electrical storm. There may be a remote risk of electrical shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. If trouble is experienced with this unit, please contact customer service at the designated address and/or phone number. DO NOT DISASSEMBLE THIS EQUIPMENT. This will void the product warranty and it does not contain any user serviceable components.

C.3 FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

C.4 CE Mark Warning This is a CE class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Page 15 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC

APPENDIX D – WARRANTY Netsys warrants to the original owner that the product delivered in this package will be free from defects in material and workmanship for one-year (1 year) parts after purchase. There will be a minimal charge to replace consumable components, such as fuses, power transformers, and mechanical cooling devices. The warranty will not apply to any products which have been subjected to any misuse, neglect or accidental damage, or which contain defects which are in any way attributable to improper installation or to alteration or repairs made or performed by any person not under control of Netsys. THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. WE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY. Trademarks Netsys is a registered trademark of National Enhance Technology Corp. of Taipei Hsien, Taiwan, R.O.C. All other trademarks belong to their respective owners. Disclaimer The information contained in this user guide is subject to change without notice.

Page 16 of 16 Revision: 1.0.2 Revision Date: 1/11/2012  Copyright 2012 Netsys-America, LLC