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Position Description for: Online Pastoral Carer Overview: To be successful in this position, Pastoral Carers will be competent in providing contact, content and context. Report to: Pastoral Carer Team Facilitator Relationships: Include but not limited to, other Pastoral Carers, Community Service Providers, Location: Online Work Time: You decide Work Hours: You decide Remuneration Basis:    

Reach, Richness and Affiliation KPI Contact Audit Spiritual Klout Degree of Transparency

Wage Baseline:  

Volunteer - $0.00 for up to a maximum of 3 calendar months. The pathway to paid employment is determined by the remuneration basis. 3 calendar months there-after: o $30,000 based on 150 subscribed members, scaled up or down depending on the remuneration basis o Technology Allowance of $1500 per annum for approved ICT o Continued Education Allowance of up to $1000 for an approved course of study

The actual wages paid depends on the wage scale which depends on the remuneration basis which depends on work time and hours of work. The remuneration basis is directly based on the duties and objectives. This means: 

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If time and effort are not invested, then the remuneration basis will be low and wages will reflect that. On the other hand if there is an investment of time and effort the remuneration basis will be higher and can in fact return a wage higher than the wage baseline. Initially, it is possible to invest a significant amount of time and effort on duties and objectives and still return low wages. This is because the spiritual klout requires time to build on the internet. After establishing spiritual klout, it is possible to invest a significantly lower amount of time and effort on duties and objectives and still return wages above the baseline. This is because spiritual klout remains strong for a limited time, even when time and effort have been withdrawn. When this level has been achieved, is specific to the Pastoral Carer.

Online Pastoral Carer Position Description prepared 20121114

Page 2 of 4 Required Qualifications: 

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Minimum: o BA Theology, where systematic theology is a desired component of your study, or o Certificate 4 in pastoral care, chaplaincy or youth ministry, or o A qualification from a recognised education institution within your faith will also be considered Desired: o Civil celebrant certificate 4 Continued education is supported for those who progress to paid employment.

Required Skills and Competencies:            

Computer competency: social networking, cloud technology and office suite. Communication Team collaboration Conflict resolution Client service Small group facilitation Presentation (TED style) Pastoral Counseling Referral Project management Change management Lateral thinking

Tools to participate: 

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Required Tools: o Blue card o Police check o Broadband or 3G as a minimum internet connection o Computer with webcam, where approved ICT include:  Tablet  PC  Laptop  Smartphone Desired Tools: o Data Projector o SmartTV Desired Home Network System: o Apple A technology allowance is provided for those who progress to paid employment.

Online Pastoral Carer Position Description prepared 20121114

Page 3 of 4 Duties and Objective Matrix Objectives

Duties

Reach KPI

Richness KPI

Affliliation KPI

Word of mouth referrals from existing clients

The quality of the information exchanged

Referrals to specialty service providers

Number life cycle care provided

Number and frequency of return clients

Referral List

Collaborative participation

Number of return clients

Provide Contact Provide online pastoral care using customer service skills by information and communication technology using myPastoralCarer Tools where possible Facilitate a person finding their own way of worship and prayer Provide pastoral counselling after team consultation Facilitate ceremonies upon request

Quality of collaboration

Contact Audit

Number of attendants

Offer pastoral presence

Number of ceremonies requested and fulfilled

Educate from personal faith and experience

Number of online visitations

Where appropriate encourage clients to narrate their stories and participate in the myPastoralCarer social network

Number of social network likes

Conduct online visitations of potential and current users and potential and current clients

Referral List feedback rating

Contact Audit

The quality of the information exchanged Number of social network likes Number of social network recommendations/retweets Number of complaints Number of positive feedback Number of constructive

Attend online team meetings

Feedback rating Conduct online small group discussions

Contact Audit

Present for webinars Provide change management Provide project management Develop and implement a personal policy on boundaries and the limits of the role in alignment with myPastoralCarer code of conduct and privacy policy Liaise with other disciplines relevant to the needs of the person Assist with the recruitment of Pastoral Carers Online community development Online community engagement

Provide Content Daily Social Network Moderation applying myPastoralCarer contribution guidelines

Number of likes

Number of repeat likes

Number of entries relative to contact

Number of constructive

Using a variety of media, daily Social

Online Pastoral Carer Position Description prepared 20121114

Number of shares on social networks Spiritual Klout

Number of social network recommendations/retweets

Page 4 of 4 Network content creation and digital distribution on issues like but not limited to: current social issues, current faith issues.

provided

Keep up to date the CRM system

Number of likes received

Maintain your social network personal profile with a variety of media Participate to contribution guidelines Online community development with a variety of media

Number of posts from MPC

The content of those entries Quality of collaboration Spiritual Klout

Collaborative participation Spiritual Klout

Provide Context Update personal social network profiles

Number of clients befriended in other social networks

Frequency of contact with clients in other social networks

Share personal social network profiles

Number of personal testimonies online regardless of social network

Number of constructive comments per personal testimonial

Online sharing of personal testimonies

Number of profiles in other social networks Degree of Transparency

Degree of Transparency Degree of Transparency

Other Duties:  

Pastoral Carers will be required to provide physical contact, as opposed to online or digital contact, with clients as the need determines. Pastoral Carers will be required to perform other duties outside of their primary duties as listed under contact, content and context as is determined by the Pastoral Carer Team Facilitator.

Miscellaneous: 

This Position Description is subject to review

Online Pastoral Carer Position Description prepared 20121114