Adobe Connect Student Quick Start Guide

 

What is Adobe Connect? Adobe  Connect  is  web  conferencing  software  that  your  e-­‐learning  teacher  will  use  to  hold  live  lessons   and  tutorials.    Through  video,  audio,  screen  share,  polls  and  chats  you’ll  learn  and  interact  with  your   teacher  and  classmates.  Adobe  Connect  is  sort  of  like  Skype  with  a  whiteboard.         Participating  in  live  Adobe  Connect  sessions  will  help  you  succeed  in  your  course.  If  you  aren’t  able  to   attend  a  particular  session,  you  can  watch  a  recording.  Your  teacher  will  provide  links  to  all  the  Adobe   Connect  session  recordings.      

Session Information Where:  your  teacher  will  post  a  link  to  your  Adobe  Connect  meeting   room  with  the  format  http://connect.tdsb.on.ca/yourcoursecode   When:  your  teacher  will  post  the  dates  and  times  for  Adobe  Connect   lessons  or  drop  in  tutorials   Look  for  an  Adobe  Connect  widget  on  your  Course  Home  page  to   find  important  session  information.  See  the  example  on  the  left.    

Getting Ready

 

• Install  the  latest  version  of  your  internet  browser:  all  browsers  work,  but  Firefox  is  the  most  stable   • Find  a  quiet  place:  so  you  can  hear  what’s  going  on  in  the  session   • Grab  a  headset  with  a  mic:  using  headphones  prevents  the  feedback  that  can  sometimes  come  from   external  speakers.  A  microphone  lets  you  speak  with  your  teacher  and  classmates.   • Adobe  Flash  Player  10.1  or  higher:  download  at  http://www.adobe.com/support/flashplayer/downloads.html   • Ensure  a  reliable  internet  connection:  tell  everyone  to  stop  streaming  movies!  

Logging In • Click  on  the  Adobe  Connect  link  your  teacher  provides   • The  Meeting  Login  Page  will  open  (see  example  at  right)   • Click  the  Enter  as  a  Guest  button   • Type  in  your  actual  name   • Click  the  Enter  Room  button  

  Having  problems?  Click  the  tiny  Help  button  at  the  bottom  of   the  screen  to  put  your  computer  through  a  connection  test.                        

You  might  find  out  you  have  to  update  a  program  like  Flash  Player  or  install  the  Adobe  Connect  Add-­‐In.     Adobe  Connect  Student  Quick  Start  Guide  

TDSB  e-­‐Learning   updated  Feb  6,  2014      

When  you  click  Enter  Room  you’ll  see  the  message:  “This  is  a  private  meeting.  Your  request  to  enter  has   been  sent  to  the  presenter.  Please  wait  for  a  response.”  Once  your  teacher  has  allowed  you  into  the  room   you’ll  see  the  meeting  interface  with  areas  for  video,  chat,  screen  share  and  other  functions.    

Audio Set-Up Wizard Before  you  start  participating  in  an  Adobe  Connect  meeting   it’s  really  important  to  run  the  Audio  Set-­‐up  Wizard.   • In  the  upper  left  corner  of  the  screen  click  Meeting   • Click  the  Audio  Setup  Wizard  option   • Follow  the  instructions  on  screen    

Listening and Speaking To  adjust  the  sound  any  time  during  the   session  click  on  the  speaker  icon.       If  your  teacher  has  given  you  speaking   rights  you’ll  see  a  microphone  icon  appear  beside  the  speaker  icon  on   the  menu  bar.   • Click  the  icon  and  choose  Connect  My  Audio  to  setup  your  mic     • When  you  see  the  Adobe  Flash  Player  Settings  click  Allow    

Whenever  you  aren’t  speaking  MUTE  YOUR  MICROPHONE.     This  prevents  annoying  feedback  from  bothering  the  whole  class.    

Troubleshooting Problem  

Solutions  

I  can’t  get  into  the   meeting.  

• Make  sure  you’re  entering  the  meeting  as  a  Guest.     • Make  sure  popup  blocking  software  isn’t  preventing  the  meeting  interface  from   opening.  Disable  your  browser’s  popup  blocker.   • Click  the  Help  link  on  the  Meeting  Login  Page  to  go  to  the  Test  Meeting   Connection  page.    

I  can’t  hear  anything.

• Make  sure  your  headset  is  plugged  in  securely  and  selected  as  the  audio  output   source.   • Check  the  speaker  volume  level.  

No  one  can  hear   what  I’m  saying.

• • • •

I  can’t  see  what  my   teacher  is  sharing.  

• Ask  your  teacher  what  it  is  they  are  sharing.  They  might  not  have  the  right   application  or  monitor  selected.   • Click  the  Full  Screen  button  on  the  top  of  the  Share  Pod  or  adjust  the  Change  View   settings.  

Check  that  your  teacher  has  given  you  microphone  rights.   Make  sure  your  microphone  isn’t  muted.   Run  the  Audio  Setup  Wizard  again.   In  the  Adobe  Flash  Player  settings  make  sure  you’ve  selected  Allow    

    Adobe  Connect  Student  Quick  Start  Guide  

TDSB  e-­‐Learning   updated  Feb  6,  2014      

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