Daniel Busscher Address Upon Request Accra – Ghana

Mobile +233 541230067 e-mail: [email protected] Information Technology Project Manager

Proven IT Project Management & Delivery Expertise Proven 15 year track record in implementing large IT systems in complex and aggressive environments, as an external consultant. Strong leadership skills, team builder, stress-resistant. Combines hands-on experience in project delivery with proficiency in building teams, establishing cross-departmental relationships (especially in the area of tension between ICT and business) and budgeting & monitoring. Maintains a strong delivery focus while using a coaching team-based management style. At ease in multi-cultural English spoken environments. Holds a degree in Business Economy & Computer Science from Enschede University. Career history IT Portfolio manager (ING retail, Amsterdam / the Hague )    

50 staff team, 20 million Euro budget. Methods/Frameworks: Prince2, RUP, Outsourcing, CMMi, SOA, ITIL.

Responsible for the ING Retail applications in the domains Insurance and Sales Forces. Responsible for 9 running projects in the domains. Reporting to director ING Insurance Netherlands and director of Sales Force. Service Oriented Architecture. IT Program manager ING Car Insurance (ING retail, Amsterdam / the Hague ) -

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2008 – 2010

2006-2008

25 staff team, 8 million Euro budget. Methods/Frameworks: Prince2, RUP, Outsourcing, CMMi, SOA, ITIL.

Leader IT implementation of a new Car Insurance product. 4 project managers reporting to me. Reporting to director ING Insurance Netherlands. Implementation consists of Internet, Call, management info and CRM applications. Service Oriented Architecture.

Confidential – Daniel Busscher

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Acceptance test manager (ING retail, Amsterdam/Arnhem/Leeuwarden)    

12 staff team. Methods/Frameworks: Prince2, Testing V-Model, Outsourcing

Leader of the acceptance test team. Acceptance of new ING Common European Desktop environment. 1500 desktops of call agents are migrated to new environment. 300 retail applications are tested and accepted. Project manager EMV (ING retail, Amsterdam/Leeuwarden) -

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Project includes: Re-design and implementation of 10 applications that uses new EMV debit card information. Reporting to senior supplier and head of program. Assure on time delivery within quality/budget agreement of four projects. Managing the test acceptance team.

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2002 – 2004

Reporting to the COO and to the Program Management Office. Responsible for the delivery of several Asset Management applications. The projects varies from 10-20 team members / EUR 0.5-1.5 Million Methods/Frameworks: Prince2, RUP, Outsourcing.

Responsible for the delivery of front and back office systems for departments Operations, Fund Administration, performance measurement, portfolio (risk) management. Participated in project for implementation of new professional change management organization. Advised head IT Europe in implementation of standard manageable software change process. Project manager (AEGON wholesale, the Hague) -

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2005 – 2006

20 staff team, EUR 2 million. The project is a part of 65 million EMV program. Methods/Frameworks: Prince2, RUP, Outsourcing, SOA, ITIL.

Project manager (ABNAMRO Asset Management, Amsterdam)

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2005

2001

12 staff / EUR 1.5 million Methods/Frameworks: RAD, Outsourcing, CMG Commander, TestFrame

Leader of outsourced CMG team. Responsible for the delivery of several new releases of AEGON pension systems. Reporting to the head of marketing. Installed software on 1500 Agent laptops and implemented Internet version of the system.

Confidential – Daniel Busscher

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Project manager (FORTIS insurance, Utrecht)

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10 staff, EUR 1 million

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Methods/Frameworks: DSDM, RAD, SOA.

Reporting to program manager. Responsible for 2 projects: front office life insurance advisory software and calculating module used in front/back office. Responsible for the delivery of new life insurance (advisory) software for 1500 sales agents. Responsible for cross departmental relationship front/back office. Technical coordinator (Interpolis Life Insurances, Tilburg) -

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1997 – 1998

Methods/Frameworks: DSDM, RAD.

Developer of team that builds new life insurance back office system. Programmer and coach of object oriented software development environment. Lead RAD/JAD sessions with end users for definition of specifications. Developer of prototype that represents the end users front office tooling. Consultant (CMG, Amsterdam/Eindhoven )

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1999 – 2000

1996 – 1998

Pre sales for CMG’s knowledge centre component based development (CBD). Product development for CBD knowledge centre. Trainer of staff in programming environment. Coach of student.

Education   

Business Economy &Computer Science degree (Enschede University, The Netherlands) Numerous (Management) development training courses, training in Leadership Skills, Project Management, Social Skills, Team Building, Conflict Handling, … Numerous technical development training courses: Prince2, DSDM, RAD, RUP, OO, CBD, SOA, CMMi, ITIL

Confidential – Daniel Busscher

1996

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Others  

Director of NGO ImproveGhana (www.improveghana.org) Director of Social Corporate Development (www.socialcorporatedevelopment.com)

Personal Details 

Dutch nationality

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In addition, I am mobile. Frequent travelling no problem

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Date of birth 29 October 1971

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Passion for Ghana

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Sports lover

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Non-smoker, excellent health

References I can provide references at upper management level from previous employers, customers and colleagues at your request.

Confidential – Daniel Busscher

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