I Semester M.Sc. Degree Examination, January 2015 (Semester Scheme) (CBCS) Home Science Early Childhood Education and Administration EA – 104 : ORGANISATION DEVELOPMENT SKILLS – I : LEADERSHIP Time : 3 Hours
Max. Marks : 70
Instruction : All Sections are compulsory. SECTION – A Answer any five of the following :
(5×3=15)
1. Define leadership. 2. What does “transactional analysis” mean ? 3. Differentiate between intra and interpersonal communication. 4. Define emotional quotient. 5. Define globalisation. 6. Define the term “ethical leadership”. 7. What does “upward ”, “horizontal” and “downward ” communication mean ? SECTION – B Answer any seven of the following :
(7×5=35)
8. In an organisation building relationships is very essential. What process will you adopt to build relationships for effective management of the organisation ? 9. Highlight the principles of good listening. 10. Explain the various communication styles with appropriate examples. 11. Explain in brief, the situational theory of leadership. 12. Enumerate briefly, the qualities of a good leader.
P.T.O.
*PG732*
PG – 732
13. What are presentation skills ? Explain its importance in the modern day. 14. What is lateral thinking ? Explain De Bono’s six thinking hats. 15. Briefly highlight, Eric Bernes “Ego states”. 16. Elucidate the effects of globalisation on management and leadership. SECTION – C Answer any two of the following :
(2×10=20)
17. Discuss personal growth under : → Self awareness → Stress management. 18. Briefly summarise how emotional intelligence can be applied in work and personal life. 19. Discuss contingency theory of leadership under the following heads : → Background of the theory → Fiedler contingency model → Path-goal theory. ———————
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