Micro Mobile Ltd is a Kenyan mobile solution company which started operations in August 2013 with a focus on providing micro credit and financial access solutions on a mobile platform. The Company invites applications from dynamic, goal-oriented, high performers, with strong persuasive and selling/communication skills, for the following position: Relationship Manager Location: Nairobi

Job Description Duties and Responsibilities Reporting to the Commercial Director, the selected candidate will be responsible for: Client acquisition (i.e. MOUs in respect of Mobiloan and Mobicraft services) in line with targets as defined via Key Performance Indicators. Managing the existing client portfolio, ensuring compliance with the terms of agreement between the client and Micromobile Limited. Defining a geographical strategy to source, shortlist and identify target companies (i.e. build a pipeline) with the aim of selling the company services/products, while containing risks to acceptable levels. Developing and maintaining strong work relations/rapport with all existing clients at key levels to optimize the utilization of approved facility. Resolving grievances incurred during service delivery, if any and provide highest client satisfaction. Aiding the collections department by making follow-up’s on pending payments with respective clients. Carrying out industry and Competitor analyses, by keeping track of the competition features and updates. Must be able to review our marketing/product presentation strategy based on changing industry trends. Tracking and monitoring effectiveness of our product by carrying out assessments on effectiveness and uptake of our product, thereby providing inputs into product development ideas and solutions.

Micro Mobile Ltd | PO Box 14805-00800 6th Floor| Tel. +254730112013 | Regus Delta Corner Tower, Chiromo Road, Westlands, Nairobi, Kenya; Email: [email protected]; www.micromobile.co.ke

Minimum Qualifications:    

Degree in Business/ Commerce/ Marketing or related field Proven experience of at least 3 - 5 years in Relationship Management in a financial institution. Sound knowledge on corporate/client relationships and a database of client contacts Good presentation and negotiation skills

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Good interpersonal and communication skills, both written and verbal. Ability to work both independently and as a member of a team.

If your experience and competencies match the above specifications, please send your cover letter and detailed CV, to [email protected] to reach us before 28.01.2016. Kindly indicate current/last and expected salary. Only qualified candidates will be contacted. Only qualified candidates will be contacted.

Micro Mobile Ltd | PO Box 14805-00800 6th Floor| Tel. +254730112013 | Regus Delta Corner Tower, Chiromo Road, Westlands, Nairobi, Kenya; Email: [email protected]; www.micromobile.co.ke