Ten​ ​Thousand​ ​Villages​ ​Lincoln​ ​Store​ ​Manager​ ​Description:

The​ ​Ten​ ​Thousand​ ​Villages​ ​Lincoln’s​ ​Store​ ​Manager​ ​is​ ​responsible​ ​for​ ​running​ ​the​ ​retail​ ​aspect​ ​of​ ​the

nonprofit​ ​organization,​ ​cultivating​ ​staff​ ​and​ ​volunteer​ ​morale,​ ​and​ ​building​ ​meaningful​ ​relationships​ ​in​ ​the community,​ ​while​ ​working​ ​closely​ ​with​ ​the​ ​Board​ ​of​ ​Directors.

Ideal​ ​candidate​ ​will​ ​possess: ● ● ● ● ● ● ● ● ●

Passion​ ​and​ ​commitment​ ​to​ ​the​ ​mission​ ​of​ ​Ten​ ​Thousand​ ​Villages,​ ​the​ ​principles​ ​of​ ​fair trade​ ​and​ ​economic​ ​justice​ ​for​ ​all.

Experience​ ​in​ ​retail​ ​sales​ ​with​ ​demonstrated​ ​knowledge​ ​of​ ​nonprofit​ ​organizations​ ​and/or an​ ​education​ ​in​ ​Business​ ​Administration​ ​or​ ​Nonprofit​ ​Administration. Management​ ​experience.

Artistic​ ​eye​ ​and​ ​ability​ ​to​ ​use​ ​visual​ ​merchandising​ ​best​ ​practices​ ​to​ ​create​ ​attractive​ ​in store​ ​displays.

Experience​ ​in​ ​interacting​ ​with​ ​the​ ​public​ ​and​ ​providing​ ​excellent​ ​customer​ ​service​ ​in​ ​a retail​ ​sales​ ​environment.

Ability​ ​to​ ​train,​ ​supervise​ ​and​ ​schedule​ ​paid​ ​staff​ ​and​ ​volunteers.

Experience​ ​in​ ​point​ ​of​ ​sale​ ​systems,​ ​inventory​ ​maintenance,​ ​and​ ​word​ ​processing. Experience​ ​in​ ​advertising,​ ​social​ ​media​ ​and​ ​marketing​ ​preferred.

Experience​ ​in​ ​community​ ​outreach,​ ​event​ ​planning,​ ​and​ ​fundraising​ ​preferred.

Assignment​ ​Description:

Oversee​ ​store​ ​operations​ ​along​ ​with​ ​offsite​ ​sales​ ​and​ ​pop​ ​up​ ​stores​ ​(as​ ​needed).​ ​Oversee​ ​all operations​ ​to​ ​meet​ ​budgeted​ ​sales​ ​goals​ ​and​ ​manage​ ​expenses​ ​within​ ​budget.​ ​All​ ​store​ ​activities will​ ​be​ ​conducted​ ​by​ ​the​ ​manager,​ ​or​ ​will​ ​be​ ​delegated​ ​to​ ​an​ ​appropriate​ ​staff​ ​member​ ​or volunteer.​ ​The​ ​manager​ ​serves​ ​as​ ​the​ ​supervisor​ ​of​ ​all​ ​staff​ ​and​ ​volunteers​ ​in​ ​the​ ​store.

​ ​ ​General​ ​Management: ● ● ● ● ● ● ●

Prepare​ ​manager’s​ ​report​ ​for​ ​the​ ​Board​ ​of​ ​Directors​ ​and​ ​attend​ ​monthly​ ​board meetings. Meet​ ​regularly​ ​with​ ​Board​ ​and​ ​Volunteer​ ​governed​ ​committees​ ​to​ ​discuss​ ​issues, needs,​ ​and​ ​successes. Learn​ ​and​ ​effectively​ ​distribute​ ​information​ ​about​ ​products​ ​and​ ​artisans​ ​to​ ​paid staff​ ​and​ ​volunteers. Exemplify​ ​the​ ​highest​ ​level​ ​of​ ​customer​ ​service​ ​standards Meet​ ​and​ ​exceed​ ​sales​ ​goals​ ​and​ ​targets. Train,​ ​develop,​ ​and​ ​motivate​ ​all​ ​staff​ ​to​ ​provide​ ​excellent​ ​customer​ ​service according​ ​to​ ​Sales​ ​and​ ​Service​ ​Standards. Manage​ ​store​ ​operating​ ​procedures,​ ​including​ ​but​ ​not​ ​limited​ ​to​ ​inventory​ ​levels, cash​ ​control,​ ​daily​ ​and​ ​monthly​ ​paperwork​ ​and​ ​reporting.

Maintain​ ​store​ ​floor​ ​according​ ​to​ ​Ten​ ​Thousand​ ​Villages​ ​Visual​ ​Merchandising Standards. ● Execute​ ​floor​ ​moves​ ​at​ ​appropriate​ ​times​ ​or​ ​as​ ​needed. ● Maintain​ ​complete​ ​store​ ​appearance​ ​including​ ​displays​ ​and​ ​back​ ​office​ ​through regular​ ​cleaning,​ ​straightening​ ​and​ ​dusting. ● Attend​ ​national​ ​and​ ​regional​ ​meetings. ​ ​ ​ ​Personnel​ ​Management ● Promote​ ​and​ ​maintain​ ​a​ ​sales​ ​culture​ ​that​ ​is​ ​positive​ ​for​ ​all​ ​staff​ ​and​ ​volunteers. ● Hire,​ ​train​ ​and​ ​supervise​ ​paid​ ​staff. ● Assist​ ​the​ ​Volunteer​ ​Coordinator​ ​with​ ​recruitment​ ​and​ ​training​ ​of​ ​volunteer​ ​staff. ● Work​ ​with​ ​Assistant​ ​Manager/Outreach​ ​Coordinator​ ​and​ ​collaborate​ ​in​ ​the planning​ ​and​ ​execution​ ​of​ ​offsite​ ​sales​ ​and​ ​community​ ​outreach​ ​initiatives. ● Conduct​ ​annual​ ​staff​ ​evaluations​ ​and​ ​make​ ​recommendations​ ​on​ ​wage​ ​increases to​ ​the​ ​board​ ​of​ ​directors. ​ ​ ​ ​Inventory​ ​Management ● Select​ ​and​ ​order​ ​merchandise​ ​for​ ​the​ ​store,​ ​maintaining​ ​appropriate​ ​inventory levels. ● Select​ ​and​ ​order​ ​from​ ​reputable​ ​fair​ ​trade​ ​outside​ ​vendors. ● Monitor​ ​sales​ ​and​ ​order​ ​inventory​ ​according​ ​to​ ​sales​ ​and​ ​annual​ ​budget. ● Maintain​ ​required​ ​inventory​ ​levels​ ​of​ ​Ten​ ​Thousand​ ​Villages​ ​merchandise​ ​as stated​ ​in​ ​the​ ​Brand​ ​Licensing​ ​and​ ​Distribution​ ​Agreement. ● Conduct​ ​annual​ ​physical​ ​inventory. Marketing​ ​and​ ​Public​ ​Relations ● Design​ ​and​ ​execute​ ​annual​ ​marketing​ ​plan. ● Work​ ​with​ ​the​ ​Events​ ​and​ ​Outreach​ ​Committee​ ​to​ ​organize​ ​special/on-going events​ ​and​ ​promotions. ● Work​ ​with​ ​the​ ​Outreach​ ​Coordinator/Assistant​ ​Manager​ ​to​ ​actively​ ​seek opportunities​ ​to​ ​promote​ ​the​ ​store​ ​and​ ​its​ ​mission​ ​through​ ​speaking engagements,​ ​educational​ ​programs,​ ​and​ ​off-site​ ​displays​ ​and/or​ ​sales. ● Represent​ ​the​ ​store​ ​to​ ​various​ ​constituencies​ ​–​ ​the​ ​media,​ ​business associations,​ ​religious​ ​organizations,​ ​community​ ​groups,​ ​churches,​ ​schools, libraries,​ ​and​ ​the​ ​general​ ​public. ● Manage​ ​all​ ​social​ ​media​ ​platforms​ ​including​ ​facebook,​ ​instagram​ ​and​ ​twitter. ● Recruit,​ ​hire,​ ​train​ ​and​ ​develop​ ​social​ ​media​ ​interns​ ​each​ ​semester. ●

Qualifications: ● Two​ ​years​ ​experience​ ​in​ ​retail​ ​management​ ​preferred​ ​with​ ​an​ ​emphasis​ ​on​ ​customer ● ● ●

service​ ​driven​ ​sales.

Self-motivated,​ ​outgoing,​ ​energetic,​ ​and​ ​thrives​ ​in​ ​working​ ​in​ ​a​ ​team​ ​environment.

Capability​ ​and​ ​willingness​ ​to​ ​carry​ ​out​ ​all​ ​duties​ ​in​ ​a​ ​careful​ ​and​ ​responsible​ ​manner. Excellent​ ​verbal​ ​and​ ​written​ ​communication​ ​skills.

● ● ●

Excellent​ ​leadership,​ ​organizational,​ ​and​ ​problem​ ​solving​ ​skills.

Ability​ ​to​ ​execute​ ​multiple​ ​tasks,​ ​and​ ​changing​ ​priorities,​ ​while​ ​simultaneously maintaining​ ​an​ ​acute​ ​awareness​ ​for​ ​details.

Ability​ ​to​ ​motivate​ ​and​ ​influence​ ​a​ ​team​ ​and​ ​achieve​ ​results​ ​through​ ​actions​ ​and example.

●

Ability​ ​to​ ​think​ ​through​ ​complex​ ​issues,​ ​develop​ ​strategies,​ ​and​ ​execute​ ​successful solutions.

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Ability​ ​to​ ​adapt​ ​to​ ​a​ ​changing​ ​environment​ ​and​ ​perform​ ​under​ ​pressure.

Ability​ ​to​ ​attractively​ ​display​ ​merchandise​ ​according​ ​to​ ​company​ ​guidelines.

Commitment​ ​to​ ​maintain​ ​compliance​ ​with​ ​company​ ​dress​ ​codes​ ​and​ ​policies.

Enthusiastic​ ​support​ ​of,​ ​and​ ​commitment​ ​to,​ ​Ten​ ​Thousand​ ​Villages​ ​mission​ ​and​ ​its goals.

Physical​ ​Requirements:

Ability​ ​to​ ​be​ ​mobile​ ​on​ ​sales​ ​floor​ ​for​ ​extended​ ​periods​ ​of​ ​time.

Ability​ ​to​ ​lift​ ​and​ ​move​ ​up​ ​to​ ​75​ ​lbs,​ ​utilizing​ ​appropriate​ ​equipment​ ​and​ ​safety​ ​techniques. Eligibility​ ​to​ ​be​ ​employed​ ​in​ ​the​ ​United​ ​States​ ​of​ ​America. Working​ ​Hours:

Exempt,​ ​full​ ​time​ ​position​ ​(approximately​ ​40​ ​hours​ ​per​ ​week).​ ​Must​ ​be​ ​flexible​ ​in​ ​scheduling​ ​and willing​ ​to​ ​work​ ​opening​ ​and​ ​closing​ ​shifts,​ ​some​ ​weekends,​ ​work​ ​annual​ ​physical​ ​inventories,

and​ ​the​ ​entire​ ​holiday​ ​season​ ​(November​ ​through​ ​December).​ ​Vacation​ ​is​ ​not​ ​permitted​ ​during the​ ​holiday​ ​season​ ​without​ ​express​ ​permission​ ​from​ ​the​ ​Board. Salary​ ​and​ ​Benefits:

$32,000-$38,000​ ​yearly​ ​salary​ ​depending​ ​on​ ​experience.​ ​ ​Paid​ ​time​ ​off,​ ​paid​ ​holidays​ ​(New

Year’s​ ​Day;​ ​Memorial​ ​Day;​ ​Independence​ ​Day;​ ​Labor​ ​Day;​ ​Thanksgiving​ ​Day;​ ​and​ ​Christmas) and​ ​staff​ ​discount​ ​on​ ​in-store​ ​purchases.

To​ ​apply:​ ​ ​Please​ ​send​ ​a​ ​Cover​ ​Letter​ ​and​ ​Resume​ ​no​ ​later​ ​than​ ​September​ ​21st,​ ​2017​ ​to [email protected]​.​ ​ N ​ o​ ​phone​ ​calls​ ​please. Ten​ ​Thousand​ ​Villages​ ​Lincoln​ ​is​ ​an​ ​equal​ ​opportunity​ ​employer.

Ten​ ​Thousand​ ​Villages​ ​Lincoln​ ​ensures​ ​fair​ ​and​ ​equal​ ​treatment​ ​in​ ​all​ ​its​ ​employment​ ​practices​ ​for​ ​all​ ​persons regardless​ ​of​ ​race,​ ​color,​ ​religion,​ ​sex,​ ​sexual​ ​orientation,​ ​disability,​ ​national​ ​origin,​ ​ancestry,​ ​age,​ ​or​ ​marital​ ​status.