Terms & Conditions 1. Organizer & Eligibility 1.1. The “Dare to Dream! Travel to Switzerland with Ricola” hereafter referred to as “Contest” is organized by Shriro (Malaysia) Sdn Bhd hereafter refer to as “The Organiser”. 1.2. The Organiser’s employees, directors, officers and their immediate family; all agencies relating to the organizing of The Contest, subsidiaries, affiliate, dealers and retailers are not eligible to participate in the Contest. 1.3. The Contest is open to all Malaysian age between eighteen years (18) and above as of 1 March 2018. 2. Contest Duration 2.1. Contest period: 1 March 2018 (00:00:01am) – 30 June 2018 (11:59:59pm) 3. How to participate: 3.1. Purchase any Ricola product/s at any participating retailer’s stores and submit your entry together with the official receipt online www.ilovericola.com 3.2. Participating products in The Contest are all Ricola’s branded product distributed by participating retailers. 3.3. One official receipt entitled to one entry. Eligible proof of purchase (receipts) must be date within contest period. 3.4. Participants must provide actual proof of purchase to be eligible to participate in the contest prize redemption. 3.5. Multiple entries allow with multiple receipts, one receipts allow for one submission only. (ie. One Valid Receipt = One Qualified Proof of Purchase = One submission) 3.6. Disqualification of entries: 3.6.1. Multiple submission of the same receipt. 3.6.2. Incomplete contest form submission. 3.6.3. Hand written receipts. 3.6.4. Submission via courier service, registered mail and Poslaju. 3.6.5. Any entries received after contest end period. 4. Lucky Draw Winners, Prizes and Related Terms & Conditions 4.1. Judges decision for The Contest is final. 4.2. Every qualified entry will have a number assigned based on the entry sequence starting from one (1). The last number assigned will be the total number of participating entries at the end of the participating period. Prizes Grand First Second Third Weekly

Trip for 2 to Switzerland worth RM25,000 Rimowa Topas Luggage 82L Fitbit Charge 2, Fitness Watch (3 units) GRAYL Ultralight Water Purifier Bottle (3 units) Ricola Water Tumbler

Winner’s Factor 2.0

Criteria Refer to clause 4.3

2.5 3.5

Refer to clause 4.4 Refer to clause 4.5

4.5

Refer to clause 4.6

8

Refer to clause 4.7

4.3. GRAND PRIZE WINNER SELECTION 4.3.1. The total number of qualified entries will be divided by 2 to determine the finalist. Should the divided number be in decimal points, this number will be rounded down. Example: Total Qualified Entries/Winner’s Factor 9,997 Entries / 2 = 4998.5 Finalist with submission number (Round Down) Winner Number 4998 4.4. First Prize Winner Selection 4.4.1. The total number of qualified entries will be divided by 2.5 to determine first prize winner. Should the divided number be in decimal points, this number will be rounded down. Example: Total Qualified Entries/Winner’s Factor 9,997 Entries / 2.5 = 3998.8 Finalist with submission number (Round Down) Winner Number 3998 4.5. Second Prize Winners Selection 4.5.1. The total number of qualified entries will be divided by 3.5 to determine the 1st of 3 winners. The 2nd & 3rd winner will be identified by multiplying the 1st winner’s number by 2 and 3 respectively. Should the divided number be in decimal points, this number will be rounded down. Example: Total Qualified Entries/Winner’s Factor 9,997 Entries / 3.5 = 2856 Finalist with submission number (Round Down) Winner Number 2856, 5712 & 8568 4.6. Third Prize Winners Selection 4.6.1. The total number of qualified entries will be divided by 4.5 to determine the 1st of 3 winners. The 2nd & 3rd winner will be identified by multiplying the 1st winner’s number by 2 and 3 respectively. Should the divided number be in decimal points, this number will be rounded down. Example: Total Qualified Entries/Winner’s Factor 9,997 Entries / 4.5 = 2221 Finalist with submission number (Round Down) Winner Numbers 2221, 4442 & 6663 4.7. Weekly Prize Winner Selection 4.7.1. The total number of qualified entries will be divided by 8 to derive a multiplier number. Should the divided number be in decimal points, this number will be rounded down. 4.7.2. Every multiplier of that number within total qualified entries submitted will win a weekly prize. Example on week 6 Total Qualified Entries/Winner’s Factor 9889 Entries / 8 = 1236 Finalist with submission number (Round Down) Winner Number 1236 4.7.3. Details of qualify weekly winner shall be published on Ricola’s Facebook Page (https://www.facebook.com/ricolamalaysia/) after the 4th week concludes (5 April 2018). Participants can check the Facebook for winning details. 4.8. The selected participants will be contacted via telephone, based on the number provided in the Qualified Entry. In the event where the participant is unreachable after three (3) attempts, declines or unable to participate for any reason whatsoever, the participant will be disqualified and a participant with the Qualified Entry subsequent to the disqualified participant will be selected. 4.9. All prizes shall be provided as it is and cannot be exchanged in full or in part for cash or any other equivalent. Contest winners shall comply with the relevant terms and conditions associated with each prize.

4.10. The Organiser reserves the right to replace the prizes with items of similar value at its sole and absolute discretion without prior notice in the event of unforeseen circumstances. 4.11.

If the Prizes awarded by the Organiser are travel/holiday prizes (“Holiday Prizes”):-

4.12. Holiday Prizes must be taken in accordance with the dates and destinations specified by the Organiser, its travel agencies or sponsors failing which it shall be forfeited. No cash alternative or alternative destination will be offered by the Organiser, its agents or sponsor. 4.13. Holiday Prizes must be taken in accordance with terms and conditions as may be set by the Organiser, travel agencies or sponsor including (without limitation) the following:- (i) the terms and conditions respective airlines/carrier; (ii) the terms and limitations of any insurance policy relating to the Holiday Prize; (iii) the terms and conditions in connection all health and safety guidelines and instructions and all applicable legal and regulatory requirements. 4.14. Winners must hold a valid passport with at least six (6) months’ validity period. It shall be the responsibility of winners to obtain the necessary visa and other travel documents at their sole cost and expense. No compensation whatsoever will be given should the winner fail to obtain such documents, regardless of the circumstances. 4.15. It shall be the responsibility of winners to obtain the necessary visa and other travel documents (if so required) at their sole cost and expense. Passport control and in-country authorities reserve the right to refuse entry. If the winner of a Holiday Prize is refused passage, entry or exit to or from the country being visited, the Organiser will not be responsible in any way to compensate the winner for such refusal of passage, entry or exit and any additional costs incurred will be at the sole cost and responsibility of the Winner. 4.16. In the event of unforeseen circumstances or circumstances outside the reasonable control of the Organiser and/or the sponsor, the Organiser and/or sponsor reserves the right to offer alternative destination of approximately similar value. No cash alternative will be offered. 4.17. Any flights, other transport, airport details, accommodation or other aspects of the Holiday Prize, dates and times quoted by the Organiser, its agencies, sponsors or representatives are for guidance only and are subject to change without notice with no liability arising. 4.18. Unless otherwise specified, the class of travel for any Holiday Prize incorporating an airfare is economy class. 4.19. Holiday prize winner must have sufficient financial resources to meet any financial commitment which they may incur in connection with the travel prize (including, without limitation, transfers to and from any airport specified in the travel prize, meals and drinks, room services, laundry, excess baggage, personal, medical and/or baggage insurance, all items of personal nature, custom tax and airport tax) beyond those included in the travel prize itself.

5. Winner Announcement and Prize Redemption

5.1. Details of each Winner shall be published on Ricola’s Facebook Page https://www.facebook.com/ricolamalaysia/), within one (1) month after the contest end date. Participants are advised to check the Facebook Page constantly, The Organiser will not be held responsible for any failure, technical glitch or delay in the winners’ announcement. Winner announcements are final and no subsequent correspondence will be entertained. 5.2. The Organiser will contact the winners via the mobile phone number used to participate in the Contest. In the event that a winner is not contactable within three (3) attempts, The Organiser reserves the right to disqualify his/her eligibility and the next qualified participant will be selected. 5.3. The Organiser reserves the right to withdraw the prizes from the winner or reward the prize to another winner at its sole and absolute discretion without any notification. 5.4. All prizes will only be given out within three (3) months after the contest end date. The Organiser shall not be liable in any way with regards to the quality and the sustainability of the offered prize. 5.5. The Organiser shall not be responsible for any failure or delay in the transmission of the mail entry. 5.6. Winners need to collect their prizes at the designated redemption points. The Organiser will notify them where later. Any unclaimed prize(s) shall be withdrawn and Winners shall no longer be entitled to claim any prize after the end date. 5.7. All Prize Winner shall bear all costs of calls and transportations to claim their respective prize(s). 5.8. Prize(s) are not transferable and cannot be converted and/or transferred into any other form. 5.9. The winner is required to be present during redemption of the prize(s). Winners must present their NRIC with the same full name as stated on the entry. The Organiser is entitled to reject the winner's claim to the prize(s) if the above conditions are not complied with. 6. Rights of the Organiser 6.1. The Organiser shall reserve the right to publish, use the names and personal details of the winners as materials for the purposes of advertising and/or trade publicity, without any prior notice to the winners. The winners shall not be entitled to claim ownership or other forms of compensation on the materials. All participants’ information and contest entries details shall be kept strictly private and confidential and become a property of The Organiser. 6.2. The Organiser reserves the right to modify, suspend or cancel this Contest in the event that it becomes incapable of running as planned, technically interfered or corrupted, including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes beyond the control of The Organiser, despite the best efforts of The Organiser. For the avoidance of doubt, any modification, suspension or cancellation by The Organiser of the Contest shall not entitle the participant to any claim or compensation against The Organiser for any and all losses or damages which may be suffered or incurred by the participants as a direct or an indirect result of the act of modification, suspension or cancellation. 6.3. The Organiser reserves the right to delay the timing of the publication of winners of the Contest. 6.4. The Organiser reserves the right, at its sole and absolute discretion, to remove and disqualify any participant and/or entries that is found or suspected of cheating / hacking / tampering with the Contest submission process, the operation of this Contest or to be in violation of any Contest rules. 6.5. The Organiser reserves the right to terminate any person whom it reasonably suspects has violated or infringed any of these general terms and conditions and The Organiser reserves the right to pursue legal action against any individual it believes has undertaken fraudulent activities or other activities harmful to this Contest or the Contest submission process. 6.6. By participating in this Contest, the participant agrees to receive future information, products or services from The Organiser after the Contest of which The Organiser thinks may be of interest to the participant and communication will cease upon request of the participant. 6.7. The Organiser reserves the right to change the terms and conditions herein at any time at its absolute discretion without prior notice.

7. Liability & Responsibilities 7.1. All transportation, mobile charges, postage, personal costs and/or any other costs, fees and/or related expenses that are incurred to participate in this contest and to redeem the prizes are the sole responsibility of the participants and/or winners, and must abide by the terms and conditions of the party(ies) arranging for the prizes and the terms and conditions attached to the prizes, if any. 7.2. Participants shall assume full liability in the case of any mishap, injury, damage, claim or accidents arising from their participation in the contests and/or redemption of the prizes. 7.3. The Organiser and its agencies shall not be liable to the participants or any other party for any loss or damage of whatsoever nature suffered by any contestant as a result of participation or non-participation in the Contest or as a result of any act or omission on the part of The Organiser and its agencies. 7.4. The Organiser and its agencies shall not be held liable for any entry that is incomplete or illegible due to any disruption to the Contest such as technical problems or otherwise, which is beyond its reasonable control. In the event of a disruption to The Contest, reasonable effort shall be used to remedy the disruption and resume The Contest on a fair and equitable basis to the participants. 7.5. All data collected are strictly private and confidential. They will not be used in any way deemed inappropriate by The Organiser and will not be used or given away to any other third party except by The Organiser. 8. Others 8.1. By participating in The Contest, the Participants unconditionally and irrevocably agree to be bound by the official rules and regulations of the Contest and agree that decisions made by The Organiser are final and conclusive. Any breach of the rules and regulations may at The Organiser’s discretion, results in forfeiture of any prize or disqualification from The Contest. No queries whatsoever will be entertained. 8.2. Should the participant have any inquiry regarding the contest, he/she can contact customer service agent at +603 7874 9842 or Facebook page (clause 5.1) for further information.