Fremont School District 79 Technology Systems Administrator / Network Operations & Project Management Position Purpose Under the direct supervision of the Director of Curriculum/Innovative Teaching, Learning & Technologies as well as the CSBO (Chief School Business Official), the Network Operations/Project Manager is responsible for the overall direction and coordination of technology services for the District. This leader plans, sets up, installs, configures, maintains, operates, and repairs as well as provides administration of the District Network as well as security systems. The Technology Systems Administrator is a key technology leader within the learning organization as the technology and network system reliability is of critical importance to smooth operations. The Network Operations/Project Manager focuses on Managing Technology and Support Resources including: Information Technology management, Communications Systems management, and data management. Job Goal The Technology Systems Administrator/ Network Operations/Project Manager is responsible for the coordination of technological applications within the administrative and educational operations of the district, and for the development, implementation, and evaluation of a long range plan for the application, access, inventory, and deployment of technology in all district programs, both instructional and administrative. Manages network service providers and is responsible for the overall direction and coordination of technology services for the District. Major Duties & Performance Responsibilities The criterion indicated below are intended to describe various types of work that may be performed. The exclusion of specific responsibilities does not exclude or prohibit them if the work is similar, related, or a logical task of the position. Technology ● Creates and implements a strategy for the deployment, maintenance and utilization of technology to support instructional and administrative tasks of the district. ● Oversees infrastructure ● Manages network service providers and is responsible for the overall direction and coordination of technology services for the District. ● The Network Operations/Project Manager will advise the Superintendent in the area of Managed IT ● Prioritize the work of the technology staff by developing a long term technology plan that is informed by the goals of the district and the needs of the staff, students, and community. ● Develop and maintain processes for technology procurement that include clearly defining requirements and evaluation, and maintain vendor relationships. ● Keep abreast of emerging and changing technology.
● Develop an understanding of district systems curriculum, instruction, assessment, copiers, fees, finance, facilities, phones, transportation, security, food service, database management in order to provide input as to how technology can support them. ● Implement and maintain a technology resource planning and budgeting process that is aligned with the District’s strategic plan in conjunction with the appropriate administrative staff as directed by the CSBO and Superintendent. ● Create and enforce technical standards for systems, applications, development, and software to ensure new and existing technology can be effectively supported and maintained. ● Research and pursue external funding opportunities and partnerships at the local, state, and national level in conjunction with appropriate administrative staff as directed by the Superintendent. ● Manage a disasterrecovery plan to ensure technology systems and operations continue in the event of an unplanned event or emergency. ● Undertake other duties as assigned by the Superintendent or designee.
Essential Functions : ● ● ● ● ● ● ● ● ●
● ● ● ● ● ● ● ●
Manage the daytoday function of using technology within the district including, but not limited to: network, email, and various software and subscription systems. Support of MacIntosh OSX and OSX server and Windows desktop/server operating systems, iOS devices (iPads, iPods), including knowledge for MDMS and VMWare. Support and management of Learning Management Systems (LMS). Support for Google Apps for Education Support and management of District content filters Ability to deploy software using Network/Server based software installation for OSX, iOS Knowledge and support of workgroup manager, open and active directory. Installation of all new desktop computers, servers, and computer related equipment (printers, peripherals). Install and troubleshoot use of interactive teaching solutions: • Interactive white boards • Interactive projectors Repair and replace nonfunctioning computer equipment Create, maintain and update all required computer images. Maintain and upgrade networking equipment across the district as required. Install and support educational software and updates as necessary, maintaining software license compliance records. Support telephone system issues as necessary and facilitate repair requests. Maintain appropriate physical security and control on all computer assets across the district. Maintain inventory records of all equipment (purchases, placements, repairs, and final dispositions.) Maintain a working knowledge of all computer related equipment in order to facilitate
● ● ●
timely trouble shooting and repairs. Maintain a reasonable number of backup units in the event of damage or equipment failure. Manage the online work order “trouble ticket” system Provide education database support including student, administrative, human resource related, and financial systems support. Perform other duties as assigned.
Additional Duties Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the administrative and school district operations. Pursue Certified Education Technology Leader certification. www. cosn .org/sites/default/files/CETL_ CoSN _ Cert .pdf Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.
Travel Requirements Limited travel to and from meetings may be required.
Knowledge, Skills and Abilities The employee must have foundational knowledge of current research and theory in the technology field. Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to write reports, business correspondence, prepare bid and technical specifications, work with spreadsheets and project management software, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, directors, clients, customers, and the general public. The employee shall coordinate, plan, develop, implement, deliver and evaluate the district’s mission and goals, engage in collaborative dialogue with peers; maintain records and prepare reports; communicate effectively in both orally and in writing. Read, interpret, apply, and explain policies and procedures. Meet the requirements of schedules and time lines; take professional initiative; plan and organize work independently. Develop professionally through coursework, professional seminars, and pursuing certification/licensure. Ability to work cooperatively and effectively with other certified, noncertified and administrative personnel, parents, students, and community members. The employee must have the ability to solve complex problems in situations where only limited standardization exists. Ability to interpret instructions provided. Understanding or organizational demands and effective persistence to meet timelines and conditions of the work environment. ● Ability to describe problems and work orally or in writing to supervisor as needed. ● Ability to establish and maintain cooperative working relationships with others contacted in the course of work. ● Ability to carry out instructions furnished in written or oral form. ● Ability to problemsolve jobrelated issues. ● Ability to work with a diverse group of individuals. ● Ability to maintain confidentiality of information regarding students, employees and others,
● ● ●
financial information, collective bargaining information, etc. Organizational, scheduling, and time management skills. Knowledge of office management procedures. Knowledge of state and federal laws relating to public education and public information.
Physical and Mental Demands, Work Hazards While performing the duties of this job, the employee is regularly required to stand, walk, talk, or hear, and taste, or smell. The employee frequently is required to use hands or handle or feel instructional and technological resources. The employee is required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ● Works in standard office and school building environments. ● Ability to work outdoors during outdoor student activities. ● VIsual acuity to proofread documents and prepare legal reports. ● Excellent hearing to record and transcribe minutes of meetings ● Dexterity to operate computer and other office machinery ● Ability to sit or stand for a minimum of two hours while preparing board reports, attending meetings, etc. ● Ability to lift 50 or more pounds. ● Ability to bend or stoop to lift and carry packages. The employee shall possess strong personal computing skills with the following types of software; web browsers, word processing, spreadsheets, and database as well as data systems. The employee shall use board approved resources, technology, and assistive technology. While performing duties of this job, the employee works in a building setting with children, works in outdoor weather conditions, and is subject to noises associated with both an educational environment and other setting such as gymnasium, lunchroom, library, busses, traffic, construction sites, server rooms, and boiler rooms.
*See the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.
Qualification Profile
●
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Graduation from accredited high school program (minimal requirement) • Minimum Bachelor’s Degree in IT Infrastructure or comparable, acceptable experience • Applicable technology certification
●
●
Ability to follow and successfully and independently complete both oral and written directions. Possess sound emotional judgment with the ability to work with people of various personality types. Ability to think clearly and calculate accurately.
●
Meet timelines and deadlines
●
Reports to: Director of Business & Operational Services/CSBO & Director of Curriculum Innovative Learning, Teaching & Technologies FLSA: ESP, EXEMPT
