Department of Human Services Strategic Overview Mission DHS Department Performance Plan

Collaborating with our partners, our mission is to design and deliver high quality human services and health care that improve the safety, independence and well-being of the people of Colorado.

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Strategic Policy Initiative Improve Kindergarten Readiness

Improve Kindergarten readiness through quality early care and learning options for all Coloradans

Expand Community Living Options

Expand community living options for all people with developmental disabilities

Economic Security through Employment

Achieve economic security for more Coloradans through employment

Child Safety

Ensure child safety through improved prevention, access, and permanency

Mental Health Crisis Response

Achieve a statewide crisis response system and expanded community cupports in mental health and substance abuse

Meet the Needs of Colorado's Seniors

Prepare Colorado to meet the needs of more seniors who choose to live and thirve in their homes and communities

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Major Program Area DHS Division of Early Care and Learning

Office of Early Childhood, Division of Early Care and Learning

DHS Division of Community and Family Supports

Office of Early Childhood, Division of Community and Family Supports

DHS Regional Centers

Office of Long-Term Care, Regional Centers

DHS Division of Vocational Rehabilitations

Office of Long-Term Care, Vocational Rehabilitation

DHS State Veterans Nursing Homes

Office of Long-Term Care, State Veterans Nursing Homes

DHS Disability Determination Services

Office of Long-Term Care, Disability Determination Services

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DHS Child Support Services

Office of Economic Security, Child Support Services Division

DHS Food and Energy Assistance

Office of Economic Security, Food and Energy Assistance Division

DHS Employment and Benefits

Office of Economic Security, Employment & Benefits Division

DHS Adult Financial Program

Office of Economic Security, Adult Financial Program

DHS Division of Child Welfare

Office of Children, Youth, and Families, Division of Child Welfare

DHS Division of Youth Corrections

Office of Children, Youth, and Families, Division of Youth Corrections

DHS Mental Health Institutes

Office of Behavioral Health, Division of Mental Health Institutes

DHS Division of Behavioral Health

Office of Behavioral Health, Division of Behavioral Health

DHS Division of Aging and Adult Services

Office of Long-Term Care, Aging and Adult Services

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Department of Human Services Processes and Performance Measures Major Program Area

DHS Division of Early Care and Learning

Office of Early Childhood, Division of Early Care and Learning

ECL-Quality Care for Low Income Children

To ensure all Colorado children have access to high quality child crea, the Department will implement the next generation Tiered Quality Rating and Improvement System. % of all children under five-years-old utilizing CCCAP that are OUTPUT PM_DHS_ECL_01_OUT01 in a top-rated (top two tiers) facility Office of Early Childhood, Division of Community and Family Supports

4 Process 5 % of Children Utilizing CCCAP in top-rated facilities 6 Major Program Area

DHS Division of Community and Family Supports

4 Process

DHS Regional Centers

Early Intervention Services provide infancts and toddlers from through through age two, and their families, with services and supports to enhance child development. % of infants and toddlers who, after early intervention, OUTPUT PM_DHS_CFS_01_OUT01 demonstrate growth in skills Office of Long-Term Care, Regional Centers

RGC-Short-Term Treatment an Stabilization

Serve individuals with developmental disabilities

Length of Time to transition to community setting

DHS Division of Vocational Rehabilitations

Length of time between when a Regional Center short-term treatment resident has been found ready for discharge and the actual transition/discharge Office of Long-Term Care, Vocational Rehabilitation

VRH-Employment through Vocational Rehab.

Provides assistance to individuals with disabilities who have parriers to employment

Attaiment of successful employment

Attainment of successful employment for individuals with OUTPUT disabilities Office of Long-Term Care, State Veterans Nursing Homes

CFS-Early Invervention Services

5 % of infants and toddlers with growth in skills 6 Major Program Area 4 Process 5

6 Major Program Area

OUTPUT

PM_DHS_RGC_01_OUT01

4 Process 5 6 Major Program Area

DHS State Veterans Nursing Homes

PM_DHS_VRH_01_OUT01

4 Process 5 6

VNH-Nursing Home Safety % of Veterans Nursing Home residents without falls

Provide safe nursing home accommodations through effective staffing, staff education, and reseident/family education % of Veterans Nursing Home residents without falls OUTPUT PM_DHS_VNH_01_OUT01

Major Program Area

DHS Disability Determination Services

Office of Long-Term Care, Disability Determination Services

DDS-Initial Eligibility Decisions

Process initial eligibility decisions for Social Security

% Accuracy of initial eligibility decisions

% Accuracy of initial eligibility decisions

DHS Child Support Services

Office of Economic Security, Child Support Services Division

4 Process 5 6 Major Program Area

4 5 Process CSS-Current Child Support Collection % Collection of current child support due 6 Major Program Area DHS Food and Energy Assistance

Collection of Current Child Support % Collection of current child support due

OUTPUT

OUTPUT

PM_DHS_DDS_01_OUT01

PM_DHS_CSS_01_OUT01

Office of Economic Security, Food and Energy Assistance Division

4 Process

FEA-Process Food Assistance Applications

Process Food Assistance applications

% Monthly Food Assistance applications processed timely

% Monthly Food Assistance applications processed timely

OUTPUT

PM_DHS_FEA_01_OUT01

Food Assistance application procedural error rate FEA-Process Food Assistance Recertifications

Food Assistance application procedural error rate Process Food Assistance recertifications

OUTPUT

PM_DHS_FEA_01_OUT02

% Monthly Food Assistance recertifications processed timely

% Monthly Food Assistance recertifications processed timely

OUTPUT

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DHS Employment and Benefits

Office of Economic Security, Employment & Benefits Division

EBN-Connect Colorado Works Clients with Employment

Connect Colorado Works clients with employment opportunities

% Colorado Works participants gaining employment DHS Adult Financial Program

% Colorado Works participants gaining employment during the month Office of Economic Security, Adult Financial Program

AFP-Process OAP and AND benefits applications

Process Old Age Pension ande Adi to needy Disabled benefit applications

% OAP and AND applications processed timely

% OAP and AND applications processed timely

5 6 6 Process 5 6 Major Program Area 4 Process 5 6 Major Program Area

OUTPUT

PM_DHS_EBN_01_OUT01

4 Process 5 6

OUTPUT

PM_DHS_AFP_01_OUT01

Major Program Area

DHS Division of Child Welfare

Office of Children, Youth, and Families, Division of Child Welfare

Process

CWF-Assess and address reports of abuse and neglect

Access and address reports of abuse and neglect

% Child Welfare assessments closed timely CWF-Place Youth in Congregate Care Settings

% Child Welfare assessments closed timely Place youth in congregate care settings

OUTPUT

PM_DHS_CWF_01_OUT01

Process

% Children and Youth in congregate care settings

% Children and Youth in congregate care settings

OUTPUT

PM_DHS_CWF_02_OUT01

DHS Division of Youth Corrections

Office of Children, Youth, and Families, Division of Youth Corrections

Process

DYC-Educate Youth Committed to the Division

Educate Youth Committed to the Division

% Youth enrolled in education or employed at discharge DYC-Effectively Monitor Youth and Limit Recidivism

% Youth enrolled in education or employed at discharge Effectively Monitor Youth and Limit Recidivism

OUTPUT

PM_DHS_DYC_01_OUT01

Process

% Recidivism for youth in residential placements

% Recidivism for youth in residential placements

OUTPUT

PM_DHS_DYC_02_OUT01

DHS Mental Health Institutes

Office of Behavioral Health, Division of Mental Health Institutes

MHI-Provide Competency Examinations

Provide Competency Examinations

% Patients needing competency exam who wait 28 days DHS Division of Behavioral Health

% Patients needing competency exam who wait 28 days or OUTPUT more Office of Behavioral Health, Division of Behavioral Health

Process

DBH-Provide Treatment to Reduce Symptom Severity

Provide treatment to reduce the severity of mental health symptoms

Process

% Persons treated who show reduced mental health symptoms% Persons treated who show reduced mental health OUTPUT PM_DHS_DBH_01_OUT01 symptoms DBH-Discharge Civil Patients to Less Restrictive Settings Discharge Civil Patients to the least restrictive settings necessary to meet their needs

4 5 6 5 6 Major Program Area 4 5 6 5 6 Major Program Area 4 Process 5 6 Major Program Area

PM_DHS_MHI_01_OUT01

4 5 6 5 % Civil patients in MH institutes with barriers to discharge 6

% Civil patients in MH institutes with barriers to discharge

OUTPUT

PM_DHS_DBH_02_OUT01

Major Program Area

DHS Division of Aging and Adult Services

Office of Long-Term Care, Aging and Adult Services

AAS-Respond to Adult Protection Inquiries

Respond to adult protection inquiries

% Timely responses to adult protection inquiries

% Timely responses to adult protection inquiries

4 Process 5 6

OUTPUT

PM_DHS_AAS_01_OUT01